Benn Edwards
Benn Edwards at BMW of Catonsville
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Benn Edwards

Client Advisor

BMW of Catonsville

6700 Baltimore National Pike
Catonsville, MD 21228

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4.8
205 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

22 yrs, 10 mos

4.8

205 Reviews

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205 Reviews of Benn Edwards

November 15, 2024

Dealership Rating
Employee Rating

After having a terrible customer service experience with another brand of electric vehicles, I met Benn Edwards, Senior Client Advisor at BMW Catonsville, Maryland. With outstanding bedside manners, Benn ma More

by frojas2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sigis Skirpa, Jhonayra Vargas

Nov 18, 2024

BMW of Catonsville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. We want all our customers to feel this way when leaving our dealership!

November 10, 2024

Dealership Rating
Employee Rating

I had an excellent experience with Benn Edwards at BMW of Catonsville. From the point of me submitting an online inquiry to the delivery of my vehicle, Benn was always pleasant, patient, and hones with my hu More

by facesbynish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Sonn

Nov 12, 2024

BMW of Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 13, 2024

Dealership Rating
Employee Rating

Benn was extremely knowledgeable and helpful. He was able to answer all of my questions and address all of my needs. Highly recommended@ More

by jonbaton
Recommend Dealer
Yes
Aug 17, 2024

BMW of Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!

May 10, 2024

Dealership Rating
Employee Rating

Ben was great! He answered all my questions and concerns. He was very helpful and informative. More

by ibrahimH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhonayra Vargas

May 12, 2024

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 05, 2024

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Friendly , attentive , made my first bmw purchase a great experience. This was a wonderful experience More

by dashawn4259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Howard Moon

Apr 07, 2024

BMW of Catonsville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 15, 2024

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Employee Rating

Sent an email inquiry to the salesperson with whom I dealt nearly 3 years ago. Never received a response. Three business days later while on my way to another BMW dealer, I emailed the same salesperson More

by mldevjr
Recommend Dealer
No
Mar 18, 2024

BMW of Catonsville responded

Mldevjr, We take all concerns seriously and strive to provide the best experience for each of our customers. We apologize for any inconvenience you experienced. Our General Manager, David Lee, would like to speak with you to further discuss your concerns but is unable to identify you in our database based on the screen name used in the review in order to proactively reach out. At your convenience, please reach out to David at 410-818-3356 or davidlee@mileone.com.

Mar 19, 2024

BMW of Catonsville responded

Mldevjr, We greatly appreciate you reaching out to our General Manager, David Lee, to discuss your experience. We sincerely apologize for the poor follow-up on the part of our sales consultant and hope you are enjoying your new BMW. If we can help with anything in the future, please feel free to contact David at 410-818-3356 or davidlee@mileone.com. Thank you.

January 15, 2024

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Employee Rating

I started my searched at another BMW dealership. They weren’t accommodating as I would’ve expected considering it was a cash deal. A friend suggest BMW of Catonsville. I was greeted by Ben(salesman) More

by Aisha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sigis Skirpa

Jan 17, 2024

BMW of Catonsville responded

Hi Aisha, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

January 06, 2024

Dealership Rating
Employee Rating

BMW of Catonsville is absolutely a dealership to buy a car from. From the moment I met Benn Edwards (a client Advisor) to the moment I closed the deal with Sam Choi (Financial Officer) the experience was More

by E.V.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Choi

Jan 07, 2024

BMW of Catonsville responded

Hi, we're happy you found our staff so supportive during your experience here at BMW of Catonsville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2023

Dealership Rating
Employee Rating

Jhonayra Vargas,Howard Moon and Ben are are honest and great to deal with. I'm pleased with their service. More

by erikholguin1920
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Howard Moon

Nov 02, 2023

BMW of Catonsville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

September 05, 2023

Dealership Rating
Employee Rating

My Client Advisor, Benn Edwards, and Financial Advisor, Mark Sonn, were thorough professionals and made the buying process seamless and pleasant. Highly recommend BMW of Catonsville!! More

by Nakul T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Sonn

Sep 08, 2023

BMW of Catonsville responded

Hi Nakul, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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