Benn Edwards | Page 23

Outstanding New BMW Buying Experience My sales advisor – Benn Edwards was very friendly, informative and a pleasure to deal with. He answered every question, was not assertive, and was ver My sales advisor – Benn Edwards was very friendly, informative and a pleasure to deal with. He answered every question, was not assertive, and was very sincere. Benn made my first time BMW purchase experience quick and easy. There was no haggling back-and-forth and BMW of Catonsville honored the Costco Auto Buying program. Benn was very familiar with the Costco Buying Program. I would strongly recommend Benn to my family and friends as the best sales advisor to speak with at BMW of Catonsville. Thank you Benn you were incredible and wonderful to work with! A very satisfied New BMW Customer. Christopher DeFronzo More

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Great Experience w/ BMW of Catonsville I had a great New Car buying experience w/ BMW of Catonsville. My Client Advisor Benn Edwards was very knowledgeable, polite and engaging. I came in I had a great New Car buying experience w/ BMW of Catonsville. My Client Advisor Benn Edwards was very knowledgeable, polite and engaging. I came in with an idea of what I wanted, custom ordered it & came out with just that. Benn was there to answer any questions along the way. We was able to make a great deal & they were very patient & understanding with me as I worked out the details with my financial institution. What I appreciated most is that he was never pushy or aggressive to make a sale. No constant phone calls or emails like other dealerships. Sigis Skirpa in new car sales management & I were able to work out a deal that worked out for everyone. I appreciate his time, patience & effort. Larry Cash got in the finance dept got me in & out. He pitched his addon items very well. I bought what I bought & he wasn't pushy or aggressive into getting me to buy more. Brittany Cash in the service dept was pleasant & very helpful. Although I haven't officially used the service dept for services, I had service questions that pertained to vehicle I was going to purchase, Her answering questions & directing me to the right people influenced my purchase. Stu Pajares in parts was able to find the items I needed to give my new car the extra touches I WANTED. The car didn't need it because it is beautiful as is but I wanted a few accessories anyway. Also, I didn't catch his name but the dude that did the detailing on the car was awesome. Overall my experience with BMW of Catonsville was a great one. I would definitely recommend them. I love my 2015 Alpine White / Coral Red 428xi Gran Coupè M Sport. I will be returning real soon when it's time to pick up a BMW for my wife in the Summer. More

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Attentive and Professional I leased a BMW through my business for the first time. Benn Edwards my Client Advisor walked me through the process with comfortable clarity. Every em I leased a BMW through my business for the first time. Benn Edwards my Client Advisor walked me through the process with comfortable clarity. Every email, phone call, and/or text was responded to quickly and with a complete answer. He was very adept at every portion of the process. I left feeling completely informed on the purchasing process and on all of the workings of my new BMW. It was an extremely easy-going, informative experience. I will definitely be recommending him and the dealership and I will be back in three years to lease another BMW. More

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Exceptional Customer Service and Satisfaction My Husband and I purchased our first BMW. During the whole entire process we experienced exceptional customer service. Starting with the initial gree My Husband and I purchased our first BMW. During the whole entire process we experienced exceptional customer service. Starting with the initial greeting we received from Benn Edwards, (BMW Client Advisor); right up to the crash course we received on how to operate the vehicle we just purchased. We would highly recommend the BMW of Catonsville dealership to purchase your first or next BMW. You will not be pressured or stressed out any way. Larry Cash who works in the Finance Dept will assist you in any way that will work according to your financial budget. Great team... Ask for Benn Edwards, he is a very courteous, professional and knowledgeable Client Advisor. You will be very satisfied,,,we are. Tina and Mike R. More

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Great Experience BMW of Catonsville offered a stress free environment to purchase a new car. Everyone there was friendly and very helpful. Of course there is some nerv BMW of Catonsville offered a stress free environment to purchase a new car. Everyone there was friendly and very helpful. Of course there is some nerves that come into play when buying a new car, but Benn Edwards helped us out every step of the way. Benn was very knowledgeable and very patient while helping me pick out my dream car. He is very friendly and a very good salesman. Highly recommend Benn for customers looking for a BMW. He is awesome!! Thank you BMW of Catonsville More

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Good Experience My sales person Benn Edwards was excellent to deal with. My schedule is very difficult to accommodate and he was able to work my direct demands. He My sales person Benn Edwards was excellent to deal with. My schedule is very difficult to accommodate and he was able to work my direct demands. He has great patience and was always available for questions. More

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Recent Purchase Benn Edwards was courteous, well informed, and helpful. Mr. Edwards was able to answer all of our questions. He was professional and friendly at all t Benn Edwards was courteous, well informed, and helpful. Mr. Edwards was able to answer all of our questions. He was professional and friendly at all times. His knowledge of the product and the procedures of the purchasing process made our overall experience very positive, especially since our purchase occurred over the busy Memorial Day weekend. More

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Great Price - Great Salesman! Bought my 2013 BMW 328i below Kelly blue book and it was a great experience. Friendly staff and wonderful service! And I love my car. Bought my 2013 BMW 328i below Kelly blue book and it was a great experience. Friendly staff and wonderful service! And I love my car. More

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Frederick Benn was very attentive and friendly. I could not have asked for a better client advisor. Best BMW buying experience ever! He is a good guy! Benn was very attentive and friendly. I could not have asked for a better client advisor. Best BMW buying experience ever! He is a good guy! More

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When we arrived the receptionist linked us up with Ben Edwards & from there he went right to work trying to find the right car for my wife. Within minutes we were looking at the car she owns today, we ju Edwards & from there he went right to work trying to find the right car for my wife. Within minutes we were looking at the car she owns today, we just finished all the paper work early this morning, he went over all the instruments, made sure we were comfortable, asked if we needed anything & his focus was on us. This was genuine and not fake, I've been to hundreds of dealerships and can't wait to purchase my next BMW from Russel. Oh and by the way Ben kept his word he said that Larry Cash would get my wife in that car & he did. My hat go's off to them both, they are very professional and my wife and I are grateful. I can't wait to go back & purchase my next vehicle. Thanks guys...!! More

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