Ben Woods | Page 2

Temecula Hyundai responded

We’re glad you returned to our service department for your Tucson. Hearing that our staff was helpful and informative means a lot to our service team.

Temecula Hyundai responded

Thank you so much for your continued loyalty and for choosing Temecula Hyundai for all four of your vehicle purchases\! We truly appreciate your kind words about our customer service and are thrilled to hear that you’ve had such a fantastic experience each time\. We look forward to continuing to provide you with the exceptional service you deserve\. Thank you for being part of the Temecula Hyundai family\!

Temecula Hyundai responded

Thank you for the wonderful review! We’re so glad to hear you had a great experience with both our Sales and Service teams. Efficiency and reliability are important to us, and we truly appreciate you recognizing the team for delivering on both. Thank you for choosing Temecula Hyundai—we look forward to serving you again!

Temecula Hyundai responded

Thank you for sharing your feedback. We’re sorry to hear that your experience with our service department left you feeling this way. Our goal is for every customer to feel heard, respected, and supported, both during the purchase process and long after. We take concerns like yours seriously and appreciate you bringing this to our attention. We would welcome the opportunity to better understand what happened and see how we can address your concerns. Please reach out to our team directly so we can work toward a resolution and provide the level of service you should expect from us.

Temecula Hyundai responded

Hearing that your service experience felt top notch means a lot to our service department. We’re glad our team could provide seamless care for your Hyundai Santa Fe.

Temecula Hyundai responded

It’s wonderful to hear we could handle the comprehensive insurance claim and provide a loaner vehicle for your Hyundai Santa Fe. We’re glad the repair process was smooth and stress-free.

Temecula Hyundai responded

Adonis and the rest of the team were delighted to care for your father at 91 and make him feel right at home. Carlos’s accessibility and kindness truly stood out, and we’re glad coordinating on his behalf was simple. Thank you for trusting us with your Hyundai, and we look forward to assisting you both again.

Temecula Hyundai responded

Thank you for the fantastic review! We’re delighted to hear you had such a great service experience. It’s wonderful to know our team was able to help make your wait more comfortable by recommending a nearby place to spend your time while we worked on your vehicle. We truly appreciate your kind words and are grateful for your trust. We look forward to welcoming you back to Temecula Hyundai for your next visit!

Temecula Hyundai responded

Thank you for your feedback. We apologize that your brake fluid exchange took longer than expected. We understand that 4½ hours is a significant amount of time to wait. While we may have been a bit short-staffed that day, we know that’s not the experience you should expect. We appreciate your patience and your understanding, and we’ll continue working to provide more efficient service on future visits. Thank you for choosing Temecula Hyundai.

Temecula Hyundai responded

It’s wonderful to hear our service staff provided prompt, excellent care for your Hyundai Palisade. Thank you for the five-star rating and for letting us complete your vehicle when promised.