Bailey Church

The service was outstanding, Brian is an excellent salesman I will tell friends and family about my experience with the staff at Nello Volvo . I love my new Volvo salesman I will tell friends and family about my experience with the staff at Nello Volvo . I love my new Volvo More

by SISTERLAVERNE1930 Verified Customer Verified Customer

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We purchased a new Volvo EX30 on Sunday the 18th of May. Our salesperson, Bailey Church was most helpful and knowledgeable about the car and our needs. The car was ready and waiting for us and we were sho Our salesperson, Bailey Church was most helpful and knowledgeable about the car and our needs. The car was ready and waiting for us and we were shown the car and tech by Carl (I am sorry, I forgot his last name). Both of these gentlemen were a pleasure to deal with and thorough in ensuring we were well taken care of. We brought our 2022 S90L in for service on the 19th of May and were helped by service advisor Matt. He was very helpful with our needs which were not too many but concerned us. Matt was able to get our new EX30 in and install a clear cover and arrange for me to drop the EX off and pick up the S90 on the same day, allowing me to come down from above Auburn only the one time. The service on the S90 went very well and the technician (and I don't recall his name either), went over the service and details of the car in the video. I have nothing but praise and respect for Niello Volvo during the purchasing phase and the few services we have had. We shall continue to be Niello customers and may need a new Volvo in the future. I must also thank Andrew Clark for helping us with the EX 30 paperwork, a pleasure to work with. Thank you More

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Bailey was great, knowledgeable and allowed us to take our time learning about the car before making a decision. We didn't feel pressured at all, buying/financing was a smooth process. our time learning about the car before making a decision. We didn't feel pressured at all, buying/financing was a smooth process. More

by OSAKOA Verified Customer Verified Customer

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A+ people and dealership and experience. All positives! Taylor and Bailey and Brian were outstanding. Superb communication, helpfulness and follow-up. Well done to all… All positives! Taylor and Bailey and Brian were outstanding. Superb communication, helpfulness and follow-up. Well done to all… More

by THOMASWITT Verified Customer Verified Customer

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MJ and Bailey were fantastic. I was also so impressed with the integrity of this dealership. It’s our first Volvo for a family of 7 and, perhaps, we just became life-long Volvo fa I was also so impressed with the integrity of this dealership. It’s our first Volvo for a family of 7 and, perhaps, we just became life-long Volvo family members. This was the most honest process I have ever encountered at any dealership with zero mark-ups or hassle. The finance associate is a civil engineer who decided he loved this dealership so much he stayed after college. This is a direct result of superb top-down leadership you just don’t see much of anymore. When we went to Volvo in Van Nuys they raved about the “Nielo reputation.” We’re lucky we have them here in Sacramento! More

by JAMES.EVANSJR Verified Customer Verified Customer

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Very good car buying experience. Bailey and Brian were both great to work with. Definately recommend them. Bailey and Brian were both great to work with. Definately recommend them. More

by CHUCKL Verified Customer Verified Customer

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I found the entire Niello staff, from the sales floor to service department, committed to delivering excellent customer service. It’ quickly became apparent that customer service is a foundational tenet of service department, committed to delivering excellent customer service. It’ quickly became apparent that customer service is a foundational tenet of the company and held in high regard. I felt welcomed and comfortable by all who assisted me during my visit. More

by TOOLMANCOLLETTO Verified Customer Verified Customer

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Bailey was awesome. He was super helpful, patient, and was able to address all of our questions and concerns. He made it all so easy. We love our new vehicle. He was super helpful, patient, and was able to address all of our questions and concerns. He made it all so easy. We love our new vehicle. More

by CYNLUSK Verified Customer Verified Customer

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I had a wonderful experience with Bailey and the rest of the staff. I love my Volvo! Thank you ever so much! the staff. I love my Volvo! Thank you ever so much! More

by LECHEMCGILL Verified Customer Verified Customer

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