Augusto”Gus The Bus” Davila

Went in for my 50k maintenance and tire replacements. Took about 6 hours for work but they did a great job in taking care of my car. Took about 6 hours for work but they did a great job in taking care of my car. More

by ALAN.DO.1777 Verified Customer Verified Customer

Report | Print

I recently purchased a vehicle from Augusto "Gus The Bus" Davila, "Dirito Brothers Walnut Creek Volkswagen", and I couldn’t be happier with my experience. I initially contacted the dealer by email, and my sa Davila, "Dirito Brothers Walnut Creek Volkswagen", and I couldn’t be happier with my experience. I initially contacted the dealer by email, and my sales representative quickly found the exact model and color I wanted. He provided an excellent deal through email, which I really appreciated. From the moment I walked in, the staff was friendly and attentive, making me feel valued as a customer. The entire process was smooth and transparent, with no pressure tactics. I appreciated the clear explanations of financing options and the fair pricing. After the purchase, they followed up to ensure I was satisfied, which speaks volumes about their commitment to customer service. If you’re in the market for a new or used vehicle, I highly recommend "Gus The Bus" and "Dirito Brothers Walnut Creek Volkswagen". They truly go above and beyond to make the car-buying experience enjoyable and stress-free. I’m really satisfied with this deal! More

by HYUKPARK Verified Customer Verified Customer

Report | Print

A very positive buying experience and friendly staff. I would buy again. Great work guys. I would buy again. Great work guys. More

by OLDMOOSECAT Verified Customer Verified Customer

Report | Print

Easy to work with. Attentive to my needs. We had an incident which required home delivery and contract signing which went well. Attentive to my needs. We had an incident which required home delivery and contract signing which went well. More

by SHARPEBOB Verified Customer Verified Customer

Report | Print

Always a pleasure doing business with Dirito Brothers. Couldn't be happier with the service department. Couldn't be happier with the service department. More

by eric.throne.csr Verified Customer Verified Customer

Report | Print

Terrific job 5 starts from moment I got started with my new car was ready waiting professional service and great people DiritoBrosVW Sales And Service best car buying and service maintenance for been to o new car was ready waiting professional service and great people DiritoBrosVW Sales And Service best car buying and service maintenance for been to other companies not even close smiles fun quick knowable people got best instead to helping you with your car needs no matter what’s wrong management is also the best working together with their staff communication skills 100% must come see the state of the art showroom parts service amazing customer support team VW Of America and DiritoBrosVW of Walnut Creek is my #1 place for my car needs. Thank you all. More

Report | Print

Gus Davilla showed us all the different models and options. He was great to work with. The dealership is professional and they carry a large inventory so you are sure to find what you’re looking for! options. He was great to work with. The dealership is professional and they carry a large inventory so you are sure to find what you’re looking for! More

by JACKANDWENDYA Verified Customer Verified Customer

Report | Print

Everyone at Dirito Brothers Walnut Creek was super helpful. They made our auto purchasing experience very easy and seamless helpful. They made our auto purchasing experience very easy and seamless More

by gayleisrael Verified Customer Verified Customer

Report | Print

Great business,good service,great service will be back and give all my friends the hookup and give all my friends the hookup More

by SBMCCOY28 Verified Customer Verified Customer

Report | Print

My recent visit to Dirito Brothers left me with mixed feelings due to a few notable issues during the process. Firstly, my salesperson, Gus, was efficient in closing the deal but unfortunately overloo feelings due to a few notable issues during the process. Firstly, my salesperson, Gus, was efficient in closing the deal but unfortunately overlooked setting up the Volkswagen Car-Net system. It took me about three hours on my own to realize the system was inactive, forcing me to schedule an appointment at another dealership for assistance, which will require leaving my car for a day. I'm not sure what else was overlooked which I will not know until I have to use that feature. He called us repeatedly on the same day after the initial contact to gain our business, I wished he showed the same enthusiasm after closing the deal. Additionally, by the time we received the key and completed the paperwork, there was no one available to answer any questions or provide a practical walk-through of the key features of the car. No one put a ribbon on the new car, some of the used car dealers are also doing it these days. Furthermore, I found the interaction with the financing department disappointing. The staff member handling my paperwork seemed hesitant in responding to my questions and came across as borderline rude. My brother is also interested in buying the Atlas R-line but now he decided to take his business elsewhere. More

by khar Verified Customer Verified Customer

Report | Print