Arnold Hernandez
Arnold Hernandez at Biggers Mitsubishi

Arnold Hernandez

Sales Associate

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.8
69 Reviews
4.8

69 Reviews

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69 Reviews of Arnold Hernandez

January 16, 2026

Dealership Rating
Employee Rating

very friendly and professional service excellent help with show car and driving highly recommended Rafal, Jim and Arnold More

by kkozu77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2026

Biggers Mitsubishi responded

Thank you so much for the 5-star review and your kind words! We’re thrilled to hear you received friendly, professional service and had a great experience with Rafal, Jim, and Arnold. Our team truly appreciates your recommendation and we’re glad we could make the process enjoyable for you. Thank you for choosing Biggers Mitsubishi — we look forward to helping you again in the future!

November 15, 2025

Dealership Rating
Employee Rating

Very transparent, no hidden fees, very easy to work with. No pushy sales tactics, would recommend for sure. More

by jmraupp73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Graves

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear you had a transparent and hassle-free experience with no pushy sales tactics. We truly appreciate your recommendation and for choosing Biggers Mitsubishi!

October 26, 2025

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Employee Rating

High quality vehicles, cars and support in the dealership. Salesman and finance team killed it More

by joseph.vitraelli99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Casey

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your feedback! We’re thrilled to hear you had a great experience with our sales and finance team and that you’re happy with your vehicle. We truly appreciate you choosing Biggers Mitsubishi!

October 23, 2025

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Employee Rating

G o o d d e a l e e l l a t t e n d e d More

by pvillagomez82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Graves, Jose Perez, Darien Ivery , George Bicos

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your feedback! We’re glad to hear you had a positive experience with our team. We appreciate you choosing Biggers Mitsubishi!

October 07, 2025

Dealership Rating
Employee Rating

I called a set up an appointment for my touch screen recall. Showed up on time. I was told it would take 6-8 months for the screen recall part to come in. Total waste of my time setting up the appoin More

by DALE40
Service Price Transparency
Service Communication
Recommend Dealer
No
Nov 29, 2025

Biggers Mitsubishi responded

Thank you for sharing your feedback, and we sincerely apologize for the inconvenience this caused. We understand how frustrating it must have been to take time off work only to learn about the long wait for the recall part. Your experience highlights an area we need to improve, and we’ll review our communication process to prevent this in the future. We appreciate your patience and hope to provide a smoother experience on your next visit to Biggers Mitsubishi.

September 14, 2025

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Employee Rating

They supported to me anytime and was Outstanding customer services and high quality personal attention. Me and wife felt super comfortable More

by francisco.milano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Casey, Joe Graves, Brian Hess, Rafal Sterkowiec, Darien Ivery , George Bicos, David Payne

September 13, 2025

Dealership Rating
Employee Rating

Arnold Hernandez was a great salesman. He made sure that all of my concerns were dealt with, he was honest, and very helpful. My used new car had a problem and Joe got it checked out and i More

by DMH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Graves

September 12, 2025

Dealership Rating
Employee Rating

So glad that my car buying experience was excellent and very smooth. Arnold was very helpful I am totally satisfied and definitely recommend More

by maged
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Casey , George Bicos

September 01, 2025

Dealership Rating
Employee Rating

Someone signed up with my email. The dealership continues to ignore my requests to be removed from lists. More

by kamil.s
Recommend Dealer
No

Other Employees Tagged: David Payne

August 21, 2025

Dealership Rating
Employee Rating

Had a great experience at Biggers Mitsubishi. David and Arnold were very helpful! Would recommend More

by SPODEKKAMIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Payne

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