Arnaldo Perez | Page 4
General Sales Manager
Big Star Hyundai
17990 Gulf Freeway
Friendswood, TX 77546
67 Reviews
Write a Review67 Reviews of Arnaldo Perez
September 18, 2024
No after sale customer service! During the sale everything was fine but lots of promises but no action! I have been sitting in sales room for 2 and 1/2 hours so far. It was an hour During the sale everything was fine but lots of promises but no action! I have been sitting in sales room for 2 and 1/2 hours so far. It was an hour before Arin acknowledged me and she wanted to know why I was here even though we set a time to have me bring my car in and pick up a loaner which she said she has already arranged! Needless to say no loaner! She also said she had arranged for the body to address the issue with the car! Nope! As you can tell I'm not very happy! More
Other Employees Tagged: Arin Robeson, Alex Jones
September 13, 2024
Isiah and Nick Ram did a great job in finalizing the details and finding the right match for a vehicle. details and finding the right match for a vehicle. More
Other Employees Tagged: Isiah Mosely
September 10, 2024
We had some recalls redone. They were taken care of however when we bought the vehicle there were some codes that needed to be reset but they were unable to fix that issue. We w They were taken care of however when we bought the vehicle there were some codes that needed to be reset but they were unable to fix that issue. We were told it was no big deal. Hope that is true. More
Other Employees Tagged: Juan Vasquez
September 03, 2024
I was told I was financed. I was asked for finance information so I can pay my first note. I was inform to bring my first payment to the dealership. I was not impressed I was asked for finance information so I can pay my first note. I was inform to bring my first payment to the dealership. I was not impressed More
September 01, 2024
We have not purchased a car since 2005. Durran was very helpful and patient with us and our daughter helped to navigate the process as well. Financing was quicker than I expected. Durran was very helpful and patient with us and our daughter helped to navigate the process as well. Financing was quicker than I expected. More
Other Employees Tagged: Durran Starks
August 31, 2024
Amazing, kind, professional and well mannered they were beyond exceptional staff. I would give them a hundred stars if it was a possibility! beyond exceptional staff. I would give them a hundred stars if it was a possibility! More
Other Employees Tagged: Luis Delcid, Eric Chairis , Mo Shurafa, zzHector zzBriseno
August 28, 2024
The Dealership was not as friendly as I expected them to be. Front desk didnt greet their customers at all as i observed. Our salesman Devante was very helpful and friendly. He tried to make our stay as be. Front desk didnt greet their customers at all as i observed. Our salesman Devante was very helpful and friendly. He tried to make our stay as smooth as possible. Thanks DeVante. More
Other Employees Tagged: zzDevante zzJones
August 18, 2024
I felt very comfortable and not pressured. Durran worked diligently to make a deal I could work with. It felt great. I’m very happy with my purchase. Durran worked diligently to make a deal I could work with. It felt great. I’m very happy with my purchase. More
Other Employees Tagged: Durran Starks , Brandon Sandoval

