Arnaldo Perez
Arnaldo Perez at Big Star Hyundai

Arnaldo Perez | Page 3

General Sales Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.1
67 Reviews
4.1

67 Reviews

Write a Review

67 Reviews of Arnaldo Perez

October 24, 2024

Dealership Rating
Employee Rating

Thank you Ms. Rose for your professional service, patience and my new car. I really appreciated Mr. Durran Stark's guidance with financing my car. More

by odessa1959stanford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Durran Starks , Rose Rodriguez

Oct 24, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 24, 2024

Dealership Rating
Employee Rating

Just finding out my wheel lock key was not placed back in my Santa Fe. At another location got svc and not found. More

by Martha Quintero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

October 21, 2024

Dealership Rating
Employee Rating

Big Star Hyundai always provides great customer service. I leave my vehicle in good hands knowing that it will be taken care of both proficiently and within a timely manner. Big Star Hyundai never disappoin More

by STACYSOPHIALACOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Hernandez, Alex Jones , Mo Shurafa, Kohl Young, zzKaleb zzChadwell, zzCelcilia zzGarcia, zzBridget zzGutierrez, zzDevante zzJones, zzDyiamond zzJones

Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 19, 2024

Dealership Rating
Employee Rating

They ok … I’m already having issues with my car & it hasn’t been a month More

by dasiamarshall93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Pena , Kohl Young, zzDyiamond zzJones

Oct 24, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

October 07, 2024

Dealership Rating
Employee Rating

The people that work there are very nice. Overall experience was good. The financial part took too long for no reason. Also salesman needs to be more willing to explain the technology in the More

by PCOUCHENOUR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzChristian zzKaramitsos, Nate

Oct 07, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

October 06, 2024

Dealership Rating
Employee Rating

Every thing went well an great very great customer service an MR.Jarred an Alex was great on help me getting the car business was great More

by CASIMEREJOHN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

September 24, 2024

Dealership Rating
Employee Rating

Great service. No was very attentive to our needs and went above and beyond to get us a great deal. More

by Omar Z.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Shurafa

Sep 26, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 23, 2024

Dealership Rating
Employee Rating

Large selection of vehicles in stock both new and used open late for people who work later in the evening More

by SNOWYHEAL03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson, Adrian Chapa , zzRandol zzManjarrez, zzChris zzRussell, Nick RAM 5 star

Sep 23, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 19, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and friendly. Great customer service. They made the whole process seamless. More

by Darrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Chairis , Sean Opersteny

Sep 20, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 19, 2024

Dealership Rating
Employee Rating

The dealership advertised the truck we purchased for 24,998. We decided to purchase. When we looked at the paperwork a 3995.oo package was included. We stated we did NOT want the package at all multi More

by lissarg2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: zzSam zzCaldwell

Sep 20, 2024

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please contact me directly. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

3
...