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Annie Vodegel
Annie Vodegel at Toyota of Lancaster
Refer Me

Annie Vodegel

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.6
257 Reviews
4.6

257 Reviews

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257 Reviews of Annie Vodegel

January 21, 2025

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Employee Rating

Needs better communication with their very valued customers, don’t give an estimated wait time if they aren’t sure, don’t leave their keys on the desk for however long when their vehicle has been don More

by kassandram628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raed Alzrigat

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Jan 21, 2025

Toyota of Lancaster responded

I'm sorry to hear you had an issue with the service advisor communicating with you. Normally upon arrival our service advisors let customers know estimated wait time. I will be sure to speak with our staff and go over our process in order to resolve your issue. Please reach out to (661) 952-2103 if you have any other questions or concerns.

January 16, 2025

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Employee Rating

Again thanks for treating me with the upmost care and concern; I look forward for my next appointment! More

by L_GUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

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Jan 16, 2025

Toyota of Lancaster responded

I appreciate you taking the time to leave us a review! We hope to welcome you back soon!

January 16, 2025

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Employee Rating

Please keep offering mail out service coupons and continue great customer service I will recommend you More

by wcontald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2025

Toyota of Lancaster responded

Thank you for leaving us a positive review. We look forward to assisting you in the future. We will be sure to keep offering you any coupons we have available and you can always check online as well.

January 12, 2025

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Employee Rating

Always a great experience when taking my vehicle in for service personnel always nice and attentive never had a problem great service 👍 More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre

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Jan 13, 2025

Toyota of Lancaster responded

We know your time is valuable so we appreciate you taking the time to leave us a great review. We appreciate our Loyal Lancaster Toyota customers and we hope to see you back again soon.

January 09, 2025

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Employee Rating

I took my truck for oil change and they return my truck dirty from the inside not good not professional service More

by Gms9197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 10, 2025

Toyota of Lancaster responded

I'm sorry to hear that your interaction with our dealership during the service of your vehicle didn't meet your expectations. We would like to make things right. You can reach out to me directly at (661) 952-2103.

January 06, 2025

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Employee Rating

awesome nice and efficient explained future service and was quick with repairs and cost of new parts More

by JGambina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre

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Jan 06, 2025

Toyota of Lancaster responded

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

January 05, 2025

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Employee Rating

Everyone who works there is very friendly. They got the work done in a very timely fashion. I will go back. More

by Ckg369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre

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Jan 06, 2025

Toyota of Lancaster responded

Your review means a lot to us. We always strive to give our best to help our customers and I’m glad that we exceeded your expectations. We hope to see you again soon!

January 03, 2025

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Employee Rating

Professional clean very nice to talk to no problems at all very helpful and friendly would highly recommend More

by SEANCAJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre, Jeff Calero

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Jan 03, 2025

Toyota of Lancaster responded

Thanks so much for your feedback! It makes our day hearing about how much our customers love the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in our store again.

December 26, 2024

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Employee Rating

All the associate where very helpful and the time of waiting was short I was please with the service More

by robertoortiz667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Larios

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Dec 26, 2024

Toyota of Lancaster responded

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

December 22, 2024

Dealership Rating
Employee Rating

My service advisers(s) will always get the answers for me whether it be the urgency of recommended services or manufacturer deals and rebates I also appreciate the follow up texts and phone calls. More

by CALVANDERWERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas , Gregory Grimes

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Dec 24, 2024

Toyota of Lancaster responded

Greg Grimes was so happy to hear your feedback. Your review made their day, and we’re excited to welcome you back soon.

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