263 Reviews
Write a Review263 Reviews of Annie Vodegel
January 31, 2025
Great customer service. Friendly informative and great cars. I think toyota has the safest cars always check with the used car stock Friendly informative and great cars. I think toyota has the safest cars always check with the used car stock More
Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre
January 31, 2025
Service Mgr is the best I've ever encountered. Service personnel are friendly and extremely courteous and helpful. I will be back. Service personnel are friendly and extremely courteous and helpful. I will be back. More
Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre
January 30, 2025
Nice dealership with prompt service right when I pulled up to the Toyota care service lane for my appointment. I came early about 20 minutes and was taken care of. The problem lacks I'd imagine with commun up to the Toyota care service lane for my appointment. I came early about 20 minutes and was taken care of. The problem lacks I'd imagine with communication as I told my service advisor I just put on tires and didn't need them rotated however they were still rotated. Then I went to the waiting room which was clean and enjoyable. What was not enjoyable was the 2 1/2 hour wait for a basic oil change and rotate. Even with me showing up early. All in all I would not come here unless I could make it a whole day thing based on time and distance from my location. More
January 28, 2025
It started with a phone call where I was told I had two Corolla crosses with different VIN numbers. That I could not make an appointment, because if I brought in the wrong car, they would cancel my appoint Corolla crosses with different VIN numbers. That I could not make an appointment, because if I brought in the wrong car, they would cancel my appointment. Which is not true. I have only one Corolla Cross I called back in a few days and finally got to make an appointment. While my car was getting an oil change, I walked around and even had to find people to ask questions about the new Tacoma’s. I also asked about a new floor mat for my Corolla cross. I obviously interpreted a person conversation between the man and woman sales people. He seemed annoyed I asked the question and just continued his conversation with her. I went to the hot water dispenser and there was only cold water. Terrible customer service all around. That’s until you get to Annie. I told her everything that was going on and she looked up the information on the Tacoma, told me to check on line for replacement formats and she offered to get me hot water. Annie would be the only reason I would come back to that dealership. More
January 26, 2025
My service has always been satisfactory for this location. The only problem I experienced in the past was when I came in for my oil change maintenance they forgot to rotate my tires. Other than that location. The only problem I experienced in the past was when I came in for my oil change maintenance they forgot to rotate my tires. Other than that, I’ve had a good experience at this location. More
January 21, 2025
Needs better communication with their very valued customers, don’t give an estimated wait time if they aren’t sure, don’t leave their keys on the desk for however long when their vehicle has been don customers, don’t give an estimated wait time if they aren’t sure, don’t leave their keys on the desk for however long when their vehicle has been done More
Other Employees Tagged: Raed Alzrigat
January 16, 2025
Again thanks for treating me with the upmost care and concern; I look forward for my next appointment! concern; I look forward for my next appointment! More
Other Employees Tagged: Erick Bravo
January 12, 2025
Always a great experience when taking my vehicle in for service personnel always nice and attentive never had a problem great service 👍 service personnel always nice and attentive never had a problem great service 👍 More
Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre