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Annie Vodegel
Annie Vodegel at Toyota of Lancaster
Refer Me

Annie Vodegel

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.6
272 Reviews
4.6

272 Reviews

Write a Review

272 Reviews of Annie Vodegel

March 26, 2025

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Employee Rating

She was awesome fast and prompt. Thank you for providing great service. It took about 30 min for oil change and check out the fluids. More

by vmecoyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annie vodegel

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Mar 26, 2025

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

March 26, 2025

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Employee Rating

Dealership need to price how much before u start service on it and also have a driver to drive you home instead of been up at dealership all day waiting on car to be service More

by UBYpickett661
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 26, 2025

Toyota of Lancaster responded

We would like the opportunity to investigate your feedback further. Please could you contact me at (661) 952-2103. We’ll work with you to resolve any issues as quickly as possible.

March 26, 2025

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AMAZING SERVICE, HE ANSWERED ALL THE QUESTIONS AND CONCERNS WE HAD. WILL RECOMEND TO EVERYONE More

by nonE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre

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Mar 27, 2025

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

March 14, 2025

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Employee Rating

Annie, my service adviser is the greatest. . She keeps me informed about my vehicle and has great technical knowledge. More

by lou_armijo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annie

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Mar 14, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

February 23, 2025

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Employee Rating

Hello Lancaster Toyota! ….I want to say my experience with your service department was outstanding!…the staff there are polite, respectful and very courteous!…and the service More

by Raulv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre

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Feb 24, 2025

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

February 12, 2025

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Employee Rating

I felt like I was just a number to them. I have been coming here for 15 years and for the first time I really felt like the personal touch was gone. And I don't trust the technicians anymore More

by M.JACKSN1513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 12, 2025

Toyota of Lancaster responded

We are sorry that your experience didn’t quite match your expectations. We appreciate your loyalty and we will work on delivering a better experience next time. You may reach us anytime at (661) 952-2103. Again, thank you for your feedback!

February 10, 2025

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Everything was as perfect as perfect could be. Quick, professional, personable. I could have done it myself. Glad I chose you More

by mccordronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Max

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Feb 10, 2025

Toyota of Lancaster responded

Thank you for sharing your experience with us. We’re thrilled to hear that you loved our service and that it met your expectations. We can’t wait to welcome you back soon!

February 07, 2025

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Employee Rating

I don't like writing words in reviews like this because I can never come up anything to write in them. I can't really remember who I had contact with at the dealership but everyone was great. More

by skiiwithme2
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre

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Feb 07, 2025

Toyota of Lancaster responded

It’s an honor to receive your feedback. Thanks for the shoutout!

February 02, 2025

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Employee Rating

Didn’t fix the scratch in my steering wheel and scratched both doors! It wasn’t that way before I took it in to the dealer. More

by RKEN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 03, 2025

Toyota of Lancaster responded

I'm sorry to hear you are still dissatisfied with our efforts to fix the scratch on your steering wheel. I know that at the time of delivery, our salesperson did not see a scratch, but we still had you bring in your vehicle to fix your concern and advised that we would inspect the damage on the steering wheel and do whatever we could to fix it. Once again, I'm sorry to hear it has not been fixed to your expectations. You can always reach out to us if you have any other questions or concerns at (661) 952-2103.

January 31, 2025

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Employee Rating

Great customer service. Friendly informative and great cars. I think toyota has the safest cars always check with the used car stock More

by JGambina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre

Report | Print
Jan 31, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

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