Ankur Javia

Always a pleasure dealing with the staff at Goodson Acura. Service is always good and prompt Acura. Service is always good and prompt More

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I’ve bought Acuras before in Dallas. This was my first from Goodson. Before you buy an Acura, come see Goodson. It’s a whole different experience and I’m confident you will be thrilled l This was my first from Goodson. Before you buy an Acura, come see Goodson. It’s a whole different experience and I’m confident you will be thrilled like I was. More

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This was our 5th lease with this dealership and the support we receive is outstanding from salesperson to sales manager, and GM to owner. Excellent cars - we love the RDX (our third) - and fair deals support we receive is outstanding from salesperson to sales manager, and GM to owner. Excellent cars - we love the RDX (our third) - and fair deals More

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Very pleased with all service we receive on our Acura at Goodson Acura. Khang Nyguen is a very knowledgeable and highly professional service advisor. Won’t go anywhere else! We live 10 minutes from another Goodson Acura. Khang Nyguen is a very knowledgeable and highly professional service advisor. Won’t go anywhere else! We live 10 minutes from another dealer in Grapevine but, will continue to purchase and service at Goodson! More

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I had a great experience at Goodson Acura’s service department. They made the whole process quick, simple and affordable. department. They made the whole process quick, simple and affordable. More

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I wanted to take a moment to express my gratitude for the exceptional customer service I received trading in and leasing a new TLX with Goodson Acura. Ankur and Jake went above and beyond to ensure that my e exceptional customer service I received trading in and leasing a new TLX with Goodson Acura. Ankur and Jake went above and beyond to ensure that my experience was nothing short of outstanding. Having been a loyal customer of Goodson Acura for over a decade, it's individuals like Ankur who have consistently reaffirmed my decision to return year after year. Ankur's unwavering commitment to customer satisfaction and his dedication to securing the best deals possible have made him an invaluable asset to the dealership. Ankur's expertise and personalized approach have not only made the process seamless but have also created a sense of trust that is hard to come by these days. His attention to detail, along with his genuine care for his customers, have truly set the bar high when it comes to customer service. Additionally, I must commend Jake for his role in making my experience memorable. His professionalism and willingness to assist were greatly appreciated. Anticipating outstanding customer service is the reason I exclusively lease with Goodson as their team exceeds expectations without fail. I am beyond satisfied with my recent lease in addition to Ankur and Jake's exceptional service. Thank you once again to Ankur, Jake, and the entire Goodson Acura team for surpassing my expectations in yet another truly remarkable experience! More

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Excellent experience. Everything was well explained and transparent. Ankur & Courtney were fantastic. Entire transaction was complete in less than 3 hours. Everything was well explained and transparent. Ankur & Courtney were fantastic. Entire transaction was complete in less than 3 hours. More

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Used to receive a good service but not anymore. I bought 2 MDX SUV’s from this dealership and the delivery experience on both were not that good. Both had some paint issues and the service advisor I bought 2 MDX SUV’s from this dealership and the delivery experience on both were not that good. Both had some paint issues and the service advisor Khang is so great and helped me with those issues both the times. But my recent experience with Bobby was not so good. I have issues with my 2023 MDX Type S, 1) making high pitch whining sound above 45mph speed which is making the driving experience so irritating and uncomfortable. Bobby refused to diagnose the issue, by just test driving another car in his lot which is making same sound but not as loud as mine. Basic diagnosis was also not performed. And the GM simply said we are the middle man and could not do anything without even attempting to diagnose the issue. 2) leather on the seats are having issues. Wrinkles in multiple places where a person do not sit. I was taking a look at the pictures that were shared by the sales person prior to car delivery and I could see the wrinkles and piping not being straight. Again, Bobby simply turned me away saying those are normal. On a 75k car with just 4k miles, have wrinkles on the side thigh bolster where my log does not touch. He didn’t even try to think practically before making a statement that it is normal. Bad experiences both times. I would not recommend this dealership to any of my friends and in my community either because they are not putting minimum effort to try and diagnose the issue. Khang is a great service advisor but Bobby the service manager is simply not. More

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This is a very great place to take your car to. I would strongly recommend this service department. I would strongly recommend this service department. More

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I've been bringing my business to Goodson Acura of Dallas for over 15 years, and 5 Acuras later. And, though I am not a royal; they keep treating me like one...I'm not complaining... it feels amazing. Perh for over 15 years, and 5 Acuras later. And, though I am not a royal; they keep treating me like one...I'm not complaining... it feels amazing. Perhaps, I should start dressing as a royal ! My go to technician Kayhn provides me an exceptional service I have not seen elsewhere. I hope stays there for another 60 years. Good Acura of Dallas, beyond amazing !! More

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