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Jonathan Valdez

Overview Reviews (254)

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Jonathan Valdez

Service Advisor

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.9

254 Reviews

Overview Reviews (254)

4.9

254 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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254 Reviews of Jonathan Valdez

July 10, 2026

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Mr.Valdez is always hospitable and always takes care of my vehicle needs. Location is always attentive. my vehicle needs. Location is always attentive. More

by Samantha Juarez

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Veronica Rios

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Jul 10, 2026 -

Goodson Acura of Dallas responded

Samantha, thank you for sharing 5 stars! We're glad to hear Mr. Valdez is always hospitable and attentive! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

July 02, 2026

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Goodson Acura has been our go-to for 13 yrs. Great service. They keep my 13 yr old RDX running. Very clean facility. I love the bathrooms as much as I love my service rep. Great service. They keep my 13 yr old RDX running. Very clean facility. I love the bathrooms as much as I love my service rep. More

by bturnerdfw

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Darlene Lincoln

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Jul 02, 2026 -

Goodson Acura of Dallas responded

bturnerdfw, thank you for sharing 5 stars! We're happy to hear our team has earned your continued business and continues to provide great service! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

July 01, 2026

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The service there is top notch. They will spoil you by going above and beyond. Everyone there is service oriented. They will spoil you by going above and beyond. Everyone there is service oriented. More

by debbie.vince.easley

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Dave Chiles

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Jul 01, 2026 -

Goodson Acura of Dallas responded

debbie, thank you for sharing 5 stars! We're glad to hear our team provides top notch service! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

May 22, 2026

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We have the best service advisor Jonathan and operator Darlene..You are in great hands! Darlene..You are in great hands! More

by dottie_miles

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Recommend Dealer

Yes

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May 22, 2026 -

Goodson Acura of Dallas responded

dottie_miles, thanks for stopping by to share 5-stars and noting Jonathan and Darlene took great care of you! We appreciate your business and your feedback and we look forward to serving you additionally next time. Thanks again!

May 16, 2026

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Customer service excellent My service advisor mr jonathan Alway take care of me. He is knowledgeable. 5***** jonathan Alway take care of me. He is knowledgeable. 5***** More

by 25muhammad

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Workmanship

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Recommend Dealer

Yes

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May 17, 2026 -

Goodson Acura of Dallas responded

25muhammad, thanks for stopping by to share 5-stars and noting excellent customer service from Jonathan. We appreciate your business and your feedback and we look forward to serving you additionally next time. Thanks again!

May 04, 2026

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Fast and never leave. Me wandering around without guidance too! Everything is clean as well. Me wandering around without guidance too! Everything is clean as well. More

by Molarface

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Workmanship

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Recommend Dealer

Yes

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May 04, 2026 -

Goodson Acura of Dallas responded

Molarface, thank you for sharing 5-stars and noting fast service and a clean environment! We appreciate your praise and look forward to future opportunities to serve you. See you next time. Thanks again!

April 03, 2026

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My car was serviced quickly and professionally, with clear communication, fair pricing, and excellent customer service throughout the entire process: clear communication, fair pricing, and excellent customer service throughout the entire process: More

by Acuratlx2021

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Workmanship

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Recommend Dealer

Yes

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Apr 03, 2026 -

Goodson Acura of Dallas responded

Acuratlx2021, thank you for sharing 5-stars and noting your car was serviced quickly and professionally with clear communication, fair pricing, and excellent customer service. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 20, 2026

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The personalized care I received was exceptional from management to service department. Great customer service was given from the time I called in until my car was returned. Thank you Goodson Acura for h management to service department. Great customer service was given from the time I called in until my car was returned. Thank you Goodson Acura for honoring your pledge to take care of your customers. More

by Chianti89

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Recommend Dealer

Yes

Other Employees Tagged: Darlene Lincoln

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Mar 21, 2026 -

Goodson Acura of Dallas responded

Chianti89, thank you for sharing 5-stars and noting that you received personalized care and that everything went according to plan. We appreciate your feedback and look forward to serving you additionally when the time comes. Thanks again!

March 09, 2026

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Jonathan Valdez at Goodson Acura was goes over and beyond when I bring my car in for service! when I bring my car in for service! More

by Shameka Brackens

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Recommend Dealer

Yes

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Mar 09, 2026 -

Goodson Acura of Dallas responded

Shameka, thanks for sharing 5-stars! We're happy to hear Jonathan Valdez goes above and beyond for you! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

March 02, 2026

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Jonathon Valdez took care of my needs and fixed everything I needed on my car. everything I needed on my car. More

by JWorth

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Workmanship

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Recommend Dealer

Yes

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Mar 02, 2026 -

Goodson Acura of Dallas responded

JWorth, thank you for sharing 5-star praise and noting that Jonathan took great care of you in service. We love hearing that everything needing fixed on your car was taken care of! Let us know when we may serve you additionally. Thanks again!