Andrew Shaw

Service was fine. However, despite my repeated requests to change to using my name, they continue to send me texts with my late husband's name. However, despite my repeated requests to change to using my name, they continue to send me texts with my late husband's name. More

by Mh13 Verified Customer Verified Customer

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Easy to schedule. Sent a video of what they looked at and delivere when promise. Sent a video of what they looked at and delivere when promise. More

by GLENROEBUCK Verified Customer Verified Customer

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Simply the best. Always great service. Staff is professional, knowledgeable, courteous and friendly. I will be back Always great service. Staff is professional, knowledgeable, courteous and friendly. I will be back More

by gusstamatis Verified Customer Verified Customer

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Great service for my 2 BMW cars, I kept my car running great in spite of high mileage by alway servicing at westlake Bmw. Thank you Brittany for facilitating to get the job done. great in spite of high mileage by alway servicing at westlake Bmw. Thank you Brittany for facilitating to get the job done. More

by EVAATIA Verified Customer Verified Customer

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Are you bringing my boss cards here, always excellent experience professional and efficient and get the job done right. Britney goes above and beyond to get the job done in the best way possible. Thank experience professional and efficient and get the job done right. Britney goes above and beyond to get the job done in the best way possible. Thank you More

by EVAATIA Verified Customer Verified Customer

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The customer service was wonderful, quick and friendly. I really appreciate the complimentary car wash thank you BMW of Westlake! I really appreciate the complimentary car wash thank you BMW of Westlake! More

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Wonderful service experience. I always feel like I get good information but no pressure from the team at BMW Westlake. I always feel like I get good information but no pressure from the team at BMW Westlake. More

by MICHAEL.B.MURRAY0912 Verified Customer Verified Customer

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We was so pleased with the dealership they got us in right away and done the very next day! Very professional. I'd go there again. Thank you other shops should be that. right away and done the very next day! Very professional. I'd go there again. Thank you other shops should be that. More

by GARDENELL Verified Customer Verified Customer

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Outstanding . customer service. Explained what the issues were for repairs and kept me informed. Had a comparable loaner to use while repairs were being made. customer service. Explained what the issues were for repairs and kept me informed. Had a comparable loaner to use while repairs were being made. More

by NAVESOR1 Verified Customer Verified Customer

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Andrew from service is great. I had a very nice experience at Ganley for last 15 years I had a very nice experience at Ganley for last 15 years More

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