Andrew Saenz | Page 6

great service rep. andrew was really helpful and worked my car in when i didn’t gave an appointment. andrew was really helpful and worked my car in when i didn’t gave an appointment. More

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My experience was fast , friendly and acceptable. I would recommend that anyone with a BMW gets the service consistently I would recommend that anyone with a BMW gets the service consistently More

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I like being able to make an appointment and the communication provided to ensure they are ready for the vehicle. I didn’t care for the method of selling special services and items during the oil ch communication provided to ensure they are ready for the vehicle. I didn’t care for the method of selling special services and items during the oil change. I question that need for the repairs that were suggested. The engine light was on when I took the vehicle in and it wasn’t noted or discussed by the service tech until I asked and I was told I didn’t note it to them at check in More

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They are always polite and courteous, and go above and beyond for my service. They even took me to lunch while I waited for my X3 to be serviced. beyond for my service. They even took me to lunch while I waited for my X3 to be serviced. More

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I dealt pretty much solely with Chris back in the repair shop. His communication and attention to detail were phenomenal. Based on his level of customer service alone, I will be purchasing my next BMW from shop. His communication and attention to detail were phenomenal. Based on his level of customer service alone, I will be purchasing my next BMW from this dealership! More

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Excellent customer service from before you purchase through getting your serviced. They ensure that you are satisfied! through getting your serviced. They ensure that you are satisfied! More

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Andrew is a greater service provider and gives excellent customer service. Not only to me but I have seen his interactions with other customers as well. customer service. Not only to me but I have seen his interactions with other customers as well. More

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Galleria BMW has always provided exceptional service. They are very courteous and professional. They take care of their customers. They are very courteous and professional. They take care of their customers. More

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I was very please until my car started leaking oil for no apparent reason. Then I was told my oil pan is leaking I don’t know how that happened! But one of the workers told me what happened and how it happen apparent reason. Then I was told my oil pan is leaking I don’t know how that happened! But one of the workers told me what happened and how it happened l! More

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Fantastic! Fully trust them. Our service manager, Billy Herbert, is clearly one of the best! Truly appreciate all they do. And, really love it that they send a Fully trust them. Our service manager, Billy Herbert, is clearly one of the best! Truly appreciate all they do. And, really love it that they send a video each time the car is serviced. More

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