Andrew Horne
Andrew Horne at Mercedes-Benz of Princeton

Andrew Horne | Page 10

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

Contact Me
5.0
157 Reviews

Dealership Experience

21 yrs, 9 mos

Industry Experience

31 yrs, 9 mos

Languages Spoken

English English

5.0

157 Reviews

Write a Review

157 Reviews of Andrew Horne

October 21, 2022

Dealership Rating
Employee Rating

Every time I come to them they always are very good and what do they always take care everything More

by Emmanuelpaintingremodelingllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2022

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 30, 2022

Dealership Rating
Employee Rating

Andy Horne is always patient and helpful, and communicates well in a timely fashion. He makes it easy for me. More

by DennisD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Cook , Gary Napierkowski Jr.

Oct 11, 2022

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 28, 2022

Dealership Rating
Employee Rating

I was in for service and the dealer performed the job as per expectations. The tires were rotated as told at the time of service More

by anuj.us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2022

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 22, 2022

Dealership Rating
Employee Rating

Excellent experience! ! Thank you all for your help and professionalism. I was in and out quickly !! More

by Nickykelsaub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Mercedes-Benz of Princeton responded

Your review really means a lot to us! We are very pleased that everything went smoothly with your service appointment with Andy. Enjoy your Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 09, 2022

Dealership Rating
Employee Rating

Brought my Sprinter RV in for a couple of recalls. Easy to make the appointment and everyone was nice, polite and helpful. Not sure (as of this time) if all the fixes on the recalls worked, but time w More

by tycontrols
Recommend Dealer
Yes
Aug 13, 2022

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 23, 2022

Dealership Rating
Employee Rating

I had some issue with the electronics in the sprinter and Andy and his team figured it out and fixed the problem. Thanks More

by Adams.1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2022

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that our service department continues to impress you during your visits! Congrats on your new Mercedes-Benz!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 10, 2022

Dealership Rating
Employee Rating

After servicing my van still shows 3 lights on my display they gave me my car saying its done but i told them them the issue they said the service guy is on vacation we can not help More

by Nunesvalen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 13, 2022

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your business. At Mercedes-Benz of Princeton, we pride ourselves on providing every client with an enjoyable, professional vehicle servicing environment. We are sorry to hear of your displeasure. Please contact us directly at 609.771.8040 to discuss your concerns, and we will accommodate you in every way. Thank you

June 10, 2022

Dealership Rating
Employee Rating

I was very happy with the service and treatment of staff to me. Everyone was friendly, courteous and professional. I received rides from dealership after dropping my auto off and was very pleased. I came i More

by Bjazzy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Linda Tague, Victor Rivera, Tarissa Rinier , Paula Dzwonkowska, Gary Napierkowski Jr.

Jun 11, 2022

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 13, 2022

Dealership Rating
Employee Rating

The usual personalized, professional service from Andy, Brian and their people, continuing my highly satisfying 40+ year relationship with this dealership. More

by raleshirew1
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy

May 14, 2022

Mercedes-Benz of Princeton responded

We are so glad that you had an amazing experience!!! Thank you for the 5 stars! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 21, 2022

Dealership Rating
Employee Rating

Very pleasant to deal with and customer service oriented. Works hard to make sure you are satisfied. More

by safalkowitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague

Apr 28, 2022

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for our Service Team! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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