Ana Paula Lavoura | Page 3
Service Coordinator
Prestige Volvo
285 State Route 10
East Hanover, NJ 07936
Dealership Experience
8 yrs
Industry Experience
28 yrs, 9 mos
Languages Spoken
Portuguese
38 Reviews
Write a Review38 Reviews of Ana Paula Lavoura
February 17, 2021
As always...had another wonderful experience at Prestige Volvo. Super people who always get the job done! They make working with them easy, professional, and without worry. Volvo. Super people who always get the job done! They make working with them easy, professional, and without worry. More
Other Employees Tagged: Jay Rosen
January 28, 2021
We purchased our XC90 from Prestige Volvo in 2017 and could not have had a better experience. Since then we have had our vehicle serviced by them and we are always amazed by the high standard of service could not have had a better experience. Since then we have had our vehicle serviced by them and we are always amazed by the high standard of service. Prestige should teach other dealers how to properly treat their customers. Awesome Service! More
November 25, 2020
Long time Prestige client over ten + years (that says something). Great vehicle (XC-90) but the service is terrific. Prompt service, on time, always able to diagnose issues if there are anything. Most im something). Great vehicle (XC-90) but the service is terrific. Prompt service, on time, always able to diagnose issues if there are anything. Most important: Bob Knott and his service team always have a smile and thank us for being a customer. Bob's team understands the concept of customer service. Also, a shout out for Lindsay in sales: customer service oriented, says thanks and means it, and understands the product. More
Other Employees Tagged: Patricia Sommerville, Lindsey Mastroianni, Bob Knott, Andy Mucci
November 19, 2020
I couldn't be more satisfied with the service that I received from Jay and his team. My car was hit in a parking lot and Jay dealt directly with the insurance adjuster and made sure that my car was rep received from Jay and his team. My car was hit in a parking lot and Jay dealt directly with the insurance adjuster and made sure that my car was repaired perfectly and with minimal hassle for me. I'd highly recommend this service department. More
Other Employees Tagged: Jay Rosen , Diana
October 08, 2020
I had a great experience buying from Prestige Volvo. My salesman Ron Landstrom was outstanding. I had a Great experience all around, they were very professional. salesman Ron Landstrom was outstanding. I had a Great experience all around, they were very professional. More
Other Employees Tagged: Lindsey Mastroianni, Ron Landstrom
September 21, 2020
Jay Rosen and his service team are the best! Jay and his staff are always professional and courteous. I have gotten 6 cars from Prestige Volvo and the outstanding Service Department is one of the reasons wh staff are always professional and courteous. I have gotten 6 cars from Prestige Volvo and the outstanding Service Department is one of the reasons why. More
Other Employees Tagged: Jay Rosen, Patricia Sommerville, Bob Knott
August 28, 2020
Brought XC90 in for service and coordinated with Ana as to what was covered under my warranty and next steps. She was knowledgable and very nice. The waiting area was clean and the team was friendly. This to what was covered under my warranty and next steps. She was knowledgable and very nice. The waiting area was clean and the team was friendly. This was my first time at this location and overall enjoyed my experience. More
August 13, 2020
Terrific buying experience with Ryan. He was very knowledgeable about all things technical about the car and never was pushy, just provided clear factual information to help us make a decision. The c knowledgeable about all things technical about the car and never was pushy, just provided clear factual information to help us make a decision. The car was detailed and delivered to our home. More
Other Employees Tagged: Ryan Wasik
August 05, 2020
Hands down the best dealership and sales team in the northeast. From the moment I walked in the door, I was greeted with warmth and a gracious smile from Lindsey, the sales manager, who connected me wit northeast. From the moment I walked in the door, I was greeted with warmth and a gracious smile from Lindsey, the sales manager, who connected me with Ron. This is one amazing dude. The whole experience from test driving a couple different XC40’s to signing the contract was more than just something to ”get through” — it was completely anxiety free and actually fun!! Who leaves a car dealership a little sad that you won’t be seeing these people again until perhaps your next oil change! There’s clearly been great care taken to build a family culture at Prestige Volvo of East Hanover and I’m grateful to be one its newest members. More
Other Employees Tagged: Pat Masone, Lindsey Mastroianni, Ron Landstrom
July 12, 2020
We currently made a purchase of a 2017 certified Volvo and had the pleasure of working with Ron. He was extremely honest and professional and made our experience a positive one! I will definitely be back and had the pleasure of working with Ron. He was extremely honest and professional and made our experience a positive one! I will definitely be back and refer as many people as possible More
Other Employees Tagged: Jay Rosen, Ron Landstrom

