Amanda Phifer

Toyota of Cleveland in TN is AMAZING with the very BEST customer service available!!! Monte’ ! Kevin ! Tyler! Amanda ! And the financing lady ! Are a few of why we will never buy another car or get service customer service available!!! Monte’ ! Kevin ! Tyler! Amanda ! And the financing lady ! Are a few of why we will never buy another car or get serviced anywhere else!!! More

Report | Print

If you are looking for Professional! Convenient! Friendly! Trustworthy! car service, LOOK NO FURTHER than Toyota of Cleveland in TN!!! I’ll never buy a car or have it serviced anywhere e Convenient! Friendly! Trustworthy! car service, LOOK NO FURTHER than Toyota of Cleveland in TN!!! I’ll never buy a car or have it serviced anywhere else! More

Report | Print

The team was amazing to work with, this is the second time i've bought from them!!! Josh Howard was my salesman and i highly recommend him and Toyota of Cleveland. time i've bought from them!!! Josh Howard was my salesman and i highly recommend him and Toyota of Cleveland. More

Report | Print

Had a great used vehicle at an unbeleivable price. By phone they accurately relayed photos of any body damage, etc. to be sure the vehicle was properly represented before making the drive up to Clevel By phone they accurately relayed photos of any body damage, etc. to be sure the vehicle was properly represented before making the drive up to Cleveland. They also immediately ordered new front rotors for the vehicle after I'd noticed the breaks pulsing a bit (no negotiation necessary). They even allowed me bay time with a mechanic to verify the computer diagnostics and mechanical condition of the vehicle. Salesman Gregg Bain was excellent, and genuinely cared. Between the day of the test drive and the day I came back for final purchase, I think he remembered every word out of my mouth. Great guy. Highly recommend this dealer. More

Report | Print

Purchased a 2020 Lexus RC350 for my wife at Toyota of Cleveland. I live in Chattanooga, but haven't purchased a car in Chattanooga area or suburbs in over 20 years. Most dealers I've dealt with here se Cleveland. I live in Chattanooga, but haven't purchased a car in Chattanooga area or suburbs in over 20 years. Most dealers I've dealt with here seem to think people won't drive a few hours to get a better deal which is not the case with me. I've previously driven 8 hours one way to save $4000 on a vehicle. I actually went to Atlanta Sunday to look at a comparable Lexus. I explained this to my salesman Austin Calfee and his sales manager Mike Covington. These two went above and beyond to make sure I got the deal I wanted and kept my money local. They are a laid back dealership and don't have the "better go buy that somewhere else" attitude. I feel they worked hard to earn my business and just sold me my first local car in 23 years. Nothing but good words to say for the whole team. They have earned a new customer. I will be back. More

Report | Print

First car purchase in 12 years. In the past, buying a car was a battle. Not this time.! Our sales person, Nathan Walker, was courteous, respectful and fair. He was well informed of In the past, buying a car was a battle. Not this time.! Our sales person, Nathan Walker, was courteous, respectful and fair. He was well informed of the vehicle we purchased. Much has changed in vehicles since our last purchase and Nathan was very patient explaining all the new functions we weren’t familiar with. We were given a fair trade price and a fair price on the new car. We will defiantly recommend this dealership to our friends. Crystal in the finance department could not have been nicer. She got us a good interest rate and explained every document, As a side note, we traded a 2012 Mercedes and our Toyota Corolla Cross. Is much quieter. More

Report | Print

Working with Tyler, Amanda & the rest of the folks at Toyota of Cleveland was a pleasure. By far, the best car buying experience ever. Toyota of Cleveland was a pleasure. By far, the best car buying experience ever. More

Report | Print

Amanda Phifer was outstanding in helping us through the process searching for a Highlander. She communicated updates frequently and answered all of our questions. When we picked up the car, Logan Maddox, process searching for a Highlander. She communicated updates frequently and answered all of our questions. When we picked up the car, Logan Maddox, Shane Defoor and Crystal Thompson made the process fun and easy. They helped us with everything from the details of the car to the finances. It was a great experience start to finish. More

Report | Print

I drove from Athens,GA to pick up this car that I purchased after seeing it online. When I arrived, Nathan Walker greeted me as I got out of my car and had everything ready for me since I had a 3 ho purchased after seeing it online. When I arrived, Nathan Walker greeted me as I got out of my car and had everything ready for me since I had a 3 hour drive home to make. Nathan explained in detail every button and switch and helped me sync the Apple Play to my phone for a safe drive home. He was very knowledgeable about the car and all its' features. Every department introduced him/herself to me, which made me feel welcome and that customer service was a priority. I would highly recommend this dealership! Gold stars to everyone ***** More

Report | Print

Wow. .. I can say is it was a great experience having Jason working for us. Everyone at the dealership made it very pleasant. No high pressure and they rea .. I can say is it was a great experience having Jason working for us. Everyone at the dealership made it very pleasant. No high pressure and they really understood what I was looking for in a pre owned vehicle even though it wasn't a new Toyota. They won me over as a Life time customer! More

Report | Print