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Alex Torres
Alex Torres at Envision Ford of Oxnard

Alex Torres | Page 5

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.5
56 Reviews
4.5

56 Reviews

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56 Reviews of Alex Torres

September 04, 2025

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Employee Rating

Tengo desde el 2020 comprando 2 ford explorer en este dealer y afortunadamante me han tratado muy bien cada miembro del equipo ford. More

by VICNAV73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala

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Sep 04, 2025

Envision Ford of Oxnard responded

Le agradezco mucho por su lealtad desde el 2020 y por confiar en nosotros para la compra de sus dos Ford Explorer. Nos alegra saber que cada miembro de nuestro equipo le ha brindado un trato excelente. Clientes como usted nos motivan a seguir ofreciendo siempre el mejor servicio. ¡Gracias por ser parte de la familia Envision Ford! 🚙🚙 — Nemer Sarriedine, Gerente G

August 29, 2025

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The service was exceptional. They even provided a lift ride home, which I appreciated. My car was clean upon pick up. I couldn’t have been happier with my experience. Keep up the More

by Kimberly Wilson
Service Price Transparency
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Recommend Dealer
Yes
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Aug 29, 2025

Envision Ford of Oxnard responded

I’m so glad to hear you had such a positive experience and that our team made things easy with a ride home while your car was serviced. It’s great to know your vehicle was returned clean and that you left completely satisfied. Thank you for your kind words — we’ll keep working hard to deliver this level of service every time.

August 29, 2025

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The service is excellent and efficiency. The help was great. The advisor was excellent and helpful More

by AALFARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Evan Grodan, Daniel Ayala, Jose Castillo, Johnny Montano, Grant Lee , Mitch De La Cruz, Ricky Montesinos, Mo Orozco

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Aug 29, 2025

Envision Ford of Oxnard responded

I’m glad to hear you received excellent, efficient service and that your advisor was so helpful throughout the process. That’s exactly the experience we want for every customer. Thank you for trusting us with your vehicle — we look forward to serving you again!

August 24, 2025

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Employee Rating

Alex Torres is a great guy , he was very welcoming, great customer service and positive attitude. Would highly recommend him to others. More

by MVPALAZUELOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Evan Grodan, Daniel Ayala, Jose Castillo, Grant Lee , Mitch De La Cruz, Sean Holguin, Mo Orozco

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Aug 27, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex made such a positive impression with his welcoming attitude and excellent customer service. His positivity and professionalism really shine through, and I’ll be sure to share your kind words with him. Thank you for recommending him and for choosing us!

August 20, 2025

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We were please at the Excellent Customer Service from our Representative. He real knows how to take care of his customers. We rate him as Excellent Excellent Excellent!!!! More

by STACIESCISSSOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 20, 2025

Envision Ford of Oxnard responded

Thank you for sharing such kind words about your experience. I’m glad to hear our representative took such great care of you and that you received excellent customer service throughout. Feedback like yours means a lot to our team, and I’ll make sure it’s shared.

August 18, 2025

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I didn’t received the service yet on my car yet. My appointment is schedule for tomorrow More

by VALERIANAGJ84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Daniel Ayala

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Aug 19, 2025

Envision Ford of Oxnard responded

Thank you for letting us know. Since your appointment is scheduled for tomorrow, we look forward to taking great care of you then. Please don’t hesitate to share any specific concerns when you arrive so we can make sure everything is handled properly.

August 18, 2025

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Good morning, Always had great communication and service dealing with Alex Torrez and Jose Alarcon. More

by SERGIO.PAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon

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Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex and Jose have consistently provided you with great communication and service. They’re both dedicated to taking care of our customers, and I’ll be sure to share your kind words with them. Thank you for your continued trust in our team!

August 17, 2025

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Employee Rating

Great customer service, listen to my problem I was having with my Truck sent it back to service fixed issue now truck is running back to normal. More

by Dubss805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala

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Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear our team listened to your concerns and was able to get your truck fixed and running back to normal. That’s exactly the kind of service we aim to deliver every time. Thank you for trusting us with your vehicle!

August 13, 2025

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Employee Rating

Alex Torres went above and beyond helping us with the service we needed to have done. More

by TOOCB
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex went above and beyond to ensure your service was handled the right way. I’ll make sure he knows his extra effort made a difference for you. Thank you for trusting us with your vehicle!

August 12, 2025

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Great service by Ford, Alex Torres was an excellent service agent, a job well done. More

by NOEMAIL23
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2025

Envision Ford of Oxnard responded

Thank you for sharing your feedback. I’m glad to hear Alex provided excellent service and made sure the job was well done. I’ll be sure to pass along your kind words to him — he’ll be happy to hear it.

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