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Alex Marcel

Overview Reviews (972)

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Alex Marcel

Alex Marcel | Page 9

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

972 Reviews

Overview Reviews (972)

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English

4.8

972 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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972 Reviews of Alex Marcel

August 22, 2025

Dealership Rating

Employee Rating

Briyanna gave us great service and ensured our issue was resolved. She kept us informed of the process and was very helpful. resolved. She kept us informed of the process and was very helpful. More

by josh

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

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Aug 25, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear Briyanna kept you informed and made sure your issue was resolved smoothly. If you ever need anything else, please don’t hesitate to reach out!

August 19, 2025

Dealership Rating

Employee Rating

I was treated by Marcel and the other workers with utmost respect and kindness making my experience incredibly positive. respect and kindness making my experience incredibly positive. More

by JANGEORGEEE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 20, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear Marcel and the rest of the team made your visit so positive with their respectful and kind approach. If you ever need anything else, please don’t hesitate to reach out!

August 18, 2025

Dealership Rating

Employee Rating

The customer care is superior. The updates are on point. They seem to usually be out of common parts, but I would trade that for bad service any day. The updates are on point. They seem to usually be out of common parts, but I would trade that for bad service any day. More

by MICHELLE.EVANS20

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Kevin Singh

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Aug 19, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear the service team continues to provide attentive updates and excellent care. We also appreciate your feedback regarding parts availability—it’s helpful to know what can be improved. If you ever need anything else, please don’t hesitate to reach out!

August 13, 2025

Dealership Rating

Employee Rating

Great services all workers are very friendly and respectful always have a good experience thanks. respectful always have a good experience thanks. More

by bella-2020

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

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Aug 13, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear every visit has been positive and that the team consistently provides friendly and respectful service. If you ever need anything else, please don’t hesitate to reach out!

August 08, 2025

Dealership Rating

Employee Rating

Good service , employees and staff are friendly, approciable , facility is clean and comfortable to wait approciable , facility is clean and comfortable to wait More

by munti28

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

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Aug 08, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear the team was friendly and the environment made your visit comfortable. If there’s anything more we can help with, please don’t hesitate to reach out!

July 28, 2025

Dealership Rating

Employee Rating

Excellent service. The service advisor is as very helpful and professional. I would be going back there. The service advisor is as very helpful and professional. I would be going back there. More

by ANILHARRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

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Jul 29, 2025 -

Honda of Valley Stream responded

Hi there, We’re happy to hear your visit went well and that the service advisor provided such helpful and professional support. Please feel free to reach out if you need anything else!

July 04, 2025

Dealership Rating

Employee Rating

The entire crew is welcoming, knowledgeable and informative. I have zero complaints about this team. informative. I have zero complaints about this team. More

by cjytwotwotwo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski , Amina the cashier, and her cashier colleagues

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Jul 07, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're so glad to hear the team made your experience a positive one with their welcoming and informative approach. If you ever need anything, please don’t hesitate to reach out!

June 30, 2025

Dealership Rating

Employee Rating

Although I did not have an appointment I really appreciated that Honda took care of giving me my inspection sticker.. I have been a Honda customer for over 30 years and that's why I continue to u appreciated that Honda took care of giving me my inspection sticker.. I have been a Honda customer for over 30 years and that's why I continue to use Honda cars because of the good work they do. More

by HHEATHAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Martinez

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Jun 30, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your continued loyalty over the past 30 years! We're so glad we could assist with your inspection sticker. It's always a pleasure to support our long-time customers. If you ever need anything, please don’t hesitate to reach out!

June 20, 2025

Dealership Rating

Employee Rating

Alex was very helpful and very professional. I give him 10+. Thank you, Alex, for your help I give him 10+. Thank you, Alex, for your help More

by DHOU11258

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 25, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We're thrilled to hear Alex provided such helpful and professional service—he’ll be glad to know he made a great impression. If you ever need anything else, please don’t hesitate to reach out!

June 17, 2025

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Employee Rating

The service was great. Had a oil change done. Waited three hours but the waiting was pretty kool clean and comfortable. Had a oil change done. Waited three hours but the waiting was pretty kool clean and comfortable. More

by mar20052

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Report | Print

Jun 18, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad you were happy with the service and that the clean, comfortable waiting area made the time pass more pleasantly. If you ever need anything else, please don’t hesitate to reach out!