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Alex Marcel

Overview Reviews (981)

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Alex Marcel

Alex Marcel | Page 17

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

981 Reviews

Overview Reviews (981)

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English

4.8

981 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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981 Reviews of Alex Marcel

February 03, 2025

Dealership Rating

Employee Rating

Easy and convenient a little expensive though Yes yes yes yes yes yes no no yes yes yes yes no no More

by JEFFSTERN360

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

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Feb 04, 2025 -

Honda of Valley Stream responded

Thank you for taking the time to review our time with us! If there's anything else we can assist you with, please don't hesitate to reach out!

February 01, 2025

Dealership Rating

Employee Rating

Service needs to be properly updated in a timely manner and the service center needs to start upholding everything that comes with services in the contract. It’s been plenty of times where I would have to and the service center needs to start upholding everything that comes with services in the contract. It’s been plenty of times where I would have to wait atleast 3 hours for an oil change I could do in an hour. And why when I request for my car to be washed I could never get it done it always an issue. More

by keemo Joseph

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Clara Torres, Briyanna Jones, Mark Skawinski

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Feb 04, 2025 -

Honda of Valley Stream responded

Thank you for taking the time to review your experience with us. We take all reviews seriously and will use your feedback to improve our services moving forward. Please reach out to us if there is anything else we can do for you.

January 30, 2025

Dealership Rating

Employee Rating

Great place for service. Nice clean place for service. Fantastic people good service and behavior Nice clean place for service. Fantastic people good service and behavior More

by diorjygelin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 31, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear you had a great service experience in a clean and welcoming environment. If there's anything else we can assist you with, please don't hesitate to reach out!

January 29, 2025

Dealership Rating

Employee Rating

Alex is a very nice young man. He takes the time to explain in detail what repairs is needed for your car He takes the time to explain in detail what repairs is needed for your car More

by asparkle2u

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 30, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! If there's anything else we can assist you with, please don't hesitate to reach out!

January 29, 2025

Dealership Rating

Employee Rating

Very positive experience at this dealership. Everyone was very professional and helpful. It was my second time there and definitely coming back again. Everyone was very professional and helpful. It was my second time there and definitely coming back again. More

by konstantin.elkov

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

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Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for taking the time to share your experience! We're glad to hear that our team made such a positive impression. We look forward to welcoming you back again. If there's anything else we can assist you with, please don’t hesitate to reach out!

January 29, 2025

Dealership Rating

Employee Rating

Kevin was very nice, helpful and very knowledgeable. I would definitely recommend Honda of Valley Stream. Keep up the great work. I would definitely recommend Honda of Valley Stream. Keep up the great work. More

by chaiquanw93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones

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Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for your review! We're glad to hear that Kevin provided such helpful and knowledgeable service. If there's anything else we can assist you with, please don't hesitate to reach out!

January 29, 2025

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Employee Rating

Knowledge of recalls and handling of my appointment. Very professional car done quickly and I was notified immediately. Very professional car done quickly and I was notified immediately. More

by MRBUS

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for your review! We're glad to hear that your appointment was handled professionally. If there's anything else we can assist you with, please don't hesitate to reach out!

January 28, 2025

Dealership Rating

Employee Rating

Came in for an oil change. Overall Wow!!! customer service, answered all my questions and concerns. Overall Wow!!! customer service, answered all my questions and concerns. More

by QL_ROBERTS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for your review! We're thrilled to hear that the customer service exceeded your expectations. If there's anything else we can assist you with, please don't hesitate to reach out!

January 28, 2025

Dealership Rating

Employee Rating

These service was great. Didn’t have to wait long. Would highly recommend. Great service. Didn’t have to wait long. Would highly recommend. Great service. More

by mdh112378

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

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Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for your review! We're glad to hear you had a great experience. Your recommendation means a lot! If there's anything else we can assist you with, please don't hesitate to reach out!

January 27, 2025

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Employee Rating

Excellent service! Marcel was so attentive and efficient. He helped solve our problem and the work was completed in a timely manner. It was a great experience! Marcel was so attentive and efficient. He helped solve our problem and the work was completed in a timely manner. It was a great experience! More

by PAUL892

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 28, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Marcel provided attentive and efficient service. If there's anything else we can assist you with, please don’t hesitate to reach out!