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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 15

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
981 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.8

981 Reviews

Write a Review

981 Reviews of Alex Marcel

March 04, 2025

Dealership Rating
Employee Rating

Pleasant and efficient. The staff was pleasant from the moment I pulled in to when I left. More

by ARGIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

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Mar 05, 2025

Honda of Valley Stream responded

Hi, thank you for your review! We're glad to hear that your experience was both pleasant. If there's anything else we can do for you, don't hesitate to reach out!

February 25, 2025

Dealership Rating
Employee Rating

Marcel excellent service advisor. I would highly recommend, to anybody if you want your Honda to be kept in pristine condition. I would rate Marcel 10 stars if I could. More

by bh4860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 28, 2025

Honda of Valley Stream responded

Thank you for your excellent comment and recommendation. We will share with our service team... Yes, 10 stars would be great but 5 stars is the highest. We see you gave him one star. Could this be an error? Please reach out to us if you need anything.

February 24, 2025

Dealership Rating
Employee Rating

Exceptional service from Alex Marcel! Knowledgeable, friendly, and ensured a seamless experience from start to finish. He listened attentively to my concerns, provided thorough explanatio More

by pmaurice2
Recommend Dealer
Yes
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Feb 27, 2025

Honda of Valley Stream responded

Thank you for your wonderful review! We truly appreciate your recommendation, and we're happy to know that Alex took the time to address your concerns and ensure your satisfaction. If you need anything else, feel free to reach out!

February 22, 2025

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Employee Rating

Alex was friendly and helpful. i am very satisfied with the service he provided while i waited at the dealer More

by nezo29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Honda of Valley Stream responded

Thank you for your feedback, Nezo29! We're so glad to hear that Alex provided friendly and helpful service. If you need anything else in the future, don’t hesitate to reach out!

February 21, 2025

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Employee Rating

It seems this location is like a well oiled machine! Liberally from lining up to enter, then entering, then speaking to a svc rep, then waiting, being kept informed while waiting. Plus free TV, WiFi, Co More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski , ALL of the Cashiers.

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Feb 24, 2025

Honda of Valley Stream responded

Thank you for your wonderful review! We're thrilled to hear that everything went smoothly and that you enjoyed the amenities while waiting. If you need anything else, don't hesitate to reach out!

February 21, 2025

Dealership Rating
Employee Rating

Alex was friendly, knowledgeable and patirnt in explaining the features of the car to us. More

by ldadsa
Recommend Dealer
Yes
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Feb 24, 2025

Honda of Valley Stream responded

Thank you for your review! We're so glad to hear that Alex was friendly, knowledgeable, and patient in explaining the features of your car. If you need anything else, feel free to reach out!

February 19, 2025

Dealership Rating
Employee Rating

Alex Macel was very helpful. I found him as a good listener. Provided an excellent client service. More

by mohammed.ali
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Feb 19, 2025

Honda of Valley Stream responded

Thank you for the feedback! We're thrilled to hear that Alex provided excellent service. We appreciate your kind words and look forward to serving you again!

February 19, 2025

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Employee Rating

I’m satisfied with all the work that you done you guys did a great job thank you I appreciate More

by Jn louis Robenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

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Feb 19, 2025

Honda of Valley Stream responded

Thank you so much for your kind words! We truly appreciate your trust in us and look forward to assisting you again in the future!

February 19, 2025

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Employee Rating

Friendly and efficient. It was a pleasant experience dealing with Alex and his team members. More

by joshlytv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Honda of Valley Stream responded

Thank you so much for your kind words! We truly appreciate your trust in us and look forward to assisting you again in the future!

February 18, 2025

Dealership Rating
Employee Rating

Marcel has great customer service skills and deserves a raise. Keep up the good work More

by KEN.JOSEPH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Honda of Valley Stream responded

Thank you so much for your kind words! We truly appreciate your trust in us and look forward to assisting you again in the future!

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