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Alex Marcel

Overview Reviews (959) Inventory (287)

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Alex Marcel

Alex Marcel | Page 13

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

959 Reviews

Overview Reviews (959) Inventory (287)

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English

4.8

959 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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959 Reviews of Alex Marcel

February 24, 2025

Dealership Rating

Employee Rating

Exceptional service from Alex Marcel! Knowledgeable, friendly, and ensured a seamless experience from start to finish. He listened attentively to my concerns, provided thorough explanatio Knowledgeable, friendly, and ensured a seamless experience from start to finish. He listened attentively to my concerns, provided thorough explanations, and made sure I was completely satisfied with the work done on my vehicle. Highly recommend! More

by pmaurice2

Recommend Dealer

Yes

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Feb 27, 2025 -

Honda of Valley Stream responded

Thank you for your wonderful review! We truly appreciate your recommendation, and we're happy to know that Alex took the time to address your concerns and ensure your satisfaction. If you need anything else, feel free to reach out!

February 22, 2025

Dealership Rating

Employee Rating

Alex was friendly and helpful. i am very satisfied with the service he provided while i waited at the dealer i am very satisfied with the service he provided while i waited at the dealer More

by nezo29

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 24, 2025 -

Honda of Valley Stream responded

Thank you for your feedback, Nezo29! We're so glad to hear that Alex provided friendly and helpful service. If you need anything else in the future, don’t hesitate to reach out!

February 21, 2025

Dealership Rating

Employee Rating

It seems this location is like a well oiled machine! Liberally from lining up to enter, then entering, then speaking to a svc rep, then waiting, being kept informed while waiting. Plus free TV, WiFi, Co Liberally from lining up to enter, then entering, then speaking to a svc rep, then waiting, being kept informed while waiting. Plus free TV, WiFi, Coffee/Tea, PERFECT! More

by cjytwotwotwo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky , ALL of the Cashiers.

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Feb 24, 2025 -

Honda of Valley Stream responded

Thank you for your wonderful review! We're thrilled to hear that everything went smoothly and that you enjoyed the amenities while waiting. If you need anything else, don't hesitate to reach out!

February 21, 2025

Dealership Rating

Employee Rating

Alex was friendly, knowledgeable and patirnt in explaining the features of the car to us. explaining the features of the car to us. More

by ldadsa

Verified Customer

Recommend Dealer

Yes

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Feb 24, 2025 -

Honda of Valley Stream responded

Thank you for your review! We're so glad to hear that Alex was friendly, knowledgeable, and patient in explaining the features of your car. If you need anything else, feel free to reach out!

February 19, 2025

Dealership Rating

Employee Rating

Alex Macel was very helpful. I found him as a good listener. Provided an excellent client service. I found him as a good listener. Provided an excellent client service. More

by mohammed.ali

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

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Feb 19, 2025 -

Honda of Valley Stream responded

Thank you for the feedback! We're thrilled to hear that Alex provided excellent service. We appreciate your kind words and look forward to serving you again!

February 19, 2025

Dealership Rating

Employee Rating

I’m satisfied with all the work that you done you guys did a great job thank you I appreciate did a great job thank you I appreciate More

by Jn louis Robenson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Feb 19, 2025 -

Honda of Valley Stream responded

Thank you so much for your kind words! We truly appreciate your trust in us and look forward to assisting you again in the future!

February 19, 2025

Dealership Rating

Employee Rating

Friendly and efficient. It was a pleasant experience dealing with Alex and his team members. It was a pleasant experience dealing with Alex and his team members. More

by joshlytv

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 19, 2025 -

Honda of Valley Stream responded

Thank you so much for your kind words! We truly appreciate your trust in us and look forward to assisting you again in the future!

February 18, 2025

Dealership Rating

Employee Rating

Marcel has great customer service skills and deserves a raise. Keep up the good work raise. Keep up the good work More

by KEN.JOSEPH23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 19, 2025 -

Honda of Valley Stream responded

Thank you so much for your kind words! We truly appreciate your trust in us and look forward to assisting you again in the future!

February 18, 2025

Dealership Rating

Employee Rating

Such a pleasant experience. Much much better than at dealer where I purchased car. Love that there is no high pressure upsells. Much much better than at dealer where I purchased car. Love that there is no high pressure upsells. More

by scheid3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia

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Feb 18, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're so glad to hear that you had such a positive visit. If you need anything, don't hesitate to reach out!

February 14, 2025

Dealership Rating

Employee Rating

I have patronized Honda VS for over 20 yrs, I was so happy to see Marcel back at Honda Service! He is an excellent service advisor and provided a positive professional experience on my last visit. Addi happy to see Marcel back at Honda Service! He is an excellent service advisor and provided a positive professional experience on my last visit. Additionally, he informed me about a Honda recall that I should take care, which I appreciated. More

by dbratton131

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 17, 2025 -

Honda of Valley Stream responded

Thank you for your wonderful review! We truly appreciate your loyalty to Honda of Valley Stream for over 20 years! If you ever need anything else, don't hesitate to reach out. We look forward to your next visit!

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