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Alex Jones
29 Reviews
Hi, it’s Alex from Big Star Hyundai! We are bringing in the New Year with a bang! With the largest Hyundai inventory on 45, we will deliver the best service, and will NOT lose your business due to price. With the specials we have every month, you have more to lose by NOT coming into Houston’s #1 Hyundai store. I can’t wait to deliver you the best service possible! Call or text me today at (832)-736-4454 to schedule an appointment.
Read more29 Reviews
Write a ReviewDealership Experience
2 yrs, 6 mos
Industry Experience
5 yrs, 3 mos
Specialties & Trainings
Business Consulting
Accounting
Special Financing
29 Reviews of Alex Jones
December 16, 2024
My wife had searched online for the vehicle we were looking for and also went through the process of looking up a term for a lease. We were contacted same day by a salesperson who confirmed they still looking for and also went through the process of looking up a term for a lease. We were contacted same day by a salesperson who confirmed they still had the car on the lot. We ended up making a trip to Friendswood, which is about 30 minutes for us and was greeted by the sales manager, who said that our salesperson was bringing the car out for us to look at, didn't love the Pearl white color so they brought out a moonlight cloud one for us. Since we had done the term on the Internet, they had the outline of the deal worked up already, but since it was a different car there was some haggling before we settled on a price. Finance guy was great very clear on all of our options. Overall, we had a great experience Thank you, Alex Jones. More
by frankie_247
Verified CustomerOther Employees Tagged: Durran Starks
December 12, 2024
Great second purchase from Big Star Hyundai, no problems at all! Sit not like all the additional charges at closing! at all! Sit not like all the additional charges at closing! More
by aylco
Other Employees Tagged: Juan Pena, Durran Starks, Arin Robeson, Sam Caldwell, Tim Vining
December 10, 2024
Friendly, informative and very patient with me explaining the details of my purchase. Thank you. the details of my purchase. Thank you. More
by dbclay1946
Other Employees Tagged: Christian Karamitsos, Mo Shurafa, Valor Ojeda, Sam Caldwell
December 09, 2024
The dealership was excellent. Very kind . Very good service. I will recommend them to my friends and family. I really appreciate the time and effort of the employees. Than you Very kind . Very good service. I will recommend them to my friends and family. I really appreciate the time and effort of the employees. Than you More
by imeldaguerrero
Other Employees Tagged: Devante Jones
December 03, 2024
Don't trust them. They will twist their words and not honor the deal agreed! They will twist their words and not honor the deal agreed! More
by naheen_a
Other Employees Tagged: Arnaldo Perez
October 24, 2024
They gave me a real good price, very friendly and kindly and will work with you and try to get you a vehicle for the lowest price as they can. and will work with you and try to get you a vehicle for the lowest price as they can. More
by barrideaux
Other Employees Tagged: Arin Robeson, Arnaldo Perez
October 21, 2024
Big Star Hyundai always provides great customer service. I leave my vehicle in good hands knowing that it will be taken care of both proficiently and within a timely manner. Big Star Hyundai never disappoin I leave my vehicle in good hands knowing that it will be taken care of both proficiently and within a timely manner. Big Star Hyundai never disappoints! More
by STACYSOPHIALACOUR
Other Employees Tagged: Mo Shurafa, Nick Hernandez, Arnaldo Perez, Celcilia Garcia, Devante Jones, Kohl Young, Kaleb Chadwell, Bridget Gutierrez, Dyiamond Jones
October 20, 2024
I feel the practices are deceptive. Was told the car was one price but found out it was $9000 more. Too many unwanted and unadvertised add-ons. The car is good though. No issues. I woul Was told the car was one price but found out it was $9000 more. Too many unwanted and unadvertised add-ons. The car is good though. No issues. I would recommend someone go elsewhere for a Hyundai. More
by Ron_legge
Other Employees Tagged: Christian Karamitsos, Juan Pena, Lisandro Sosa, Valor Ojeda , Finance guy was good.
October 07, 2024
Everything at this dealership takes forever. The sales representative helping me had WAY too much going on and was helping multiple people at once and it was honestly frustrating. My car wasn' The sales representative helping me had WAY too much going on and was helping multiple people at once and it was honestly frustrating. My car wasn't filled up when I picked it up and the lack of communication around my vehicle was honestly ridiculous. I bought a car late at night and had to pick it up due to going through inspection and I had to call to find out when it was ready and was sent to multiple voicemails until I got ugly with the front desk girl. It is a sales person who is earning commission job from my sale to be more communicative. Not me having to hunt down when my car is ready. Pathetic. More
by dsmith61193
Other Employees Tagged: Arin Robeson , Arnaldo- 1 star
September 24, 2024
Second time in. The staff was very helpful and the process was easy to follow. The staff was very helpful and the process was easy to follow. More
by BSHARONA
Other Employees Tagged: Christian Karamitsos
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