Alden Miller

BMW of Fort Washington is above & beyond the most DEVOTED, CARING, EFFICIENT, 5-STAR, consistently supportive facility/dealership/service center. It is a privilege to drive the beautiful BMW that I h DEVOTED, CARING, EFFICIENT, 5-STAR, consistently supportive facility/dealership/service center. It is a privilege to drive the beautiful BMW that I have been driving for the past two years, but even more of a blessing to know that I am being so well cared for by the team at my BMW of Fort Washington dealership. Beginning with our sales representative, Andrew, to the unwavering support and superior service/assistance from Michael Fastman, who has single-handedly gone above and beyond the call of duty for us on several occasions; to the wonderful and attentive service from Service Manager, Frank Manna & Ben Ammar, Customer Relations Manager, who have also been an absolute blessing. Overall, I have never had such wonderful service from top to bottom at a dealership in my life, and I feel very lucky to be working with them, as I continue to drive my BMW X5. It is also why my husband recently purchased his newest vehicle from them and he too, is now driving a BMW X5 hybrid that he purchased in December 2024 at Ft. Washington as well. Thank you all for everything that you do. We are unbelievably grateful! More

Report | Print

Ben greeted me when I pulled into the dealership. He was very friendly and accommodated a ride back to my home. Alden in the service center was very friendly and professiona. He helped arrange the He was very friendly and accommodated a ride back to my home. Alden in the service center was very friendly and professiona. He helped arrange the service for later in the week. I would definitely recommend this dealership for service and for purchase. Great experiences all around. More

Report | Print

Ben is a phenomenal asset to the team. He greets me personally for every service visit. He greets me personally for every service visit. More

Report | Print

Today I brought my M850 in for service unscheduled after I sustained damage from a pothole. In one hour Ryan, Ben, and Alden were able to get a technician to look over the vehicle, advise on necessary repai I sustained damage from a pothole. In one hour Ryan, Ben, and Alden were able to get a technician to look over the vehicle, advise on necessary repairs, and get me in a loaner. I’m very appreciative of them for their support to accommodate me on short notice! More

Report | Print

Came in with no appointment today and Rich Lanci took very good care of me! Ben was also awesome as well! Nothing but amazing customer service! I recommend this dealership 100%! Thank you guys for making very good care of me! Ben was also awesome as well! Nothing but amazing customer service! I recommend this dealership 100%! Thank you guys for making me a happy customer! More

Report | Print

Have been known Ben for a while now. Great man and great service as always. My respect for you guys! Great man and great service as always. My respect for you guys! More

Report | Print

Ben and Dennis were very helpful. Car was in and out way faster than I thought! Car was in and out way faster than I thought! More

Report | Print

Ben and Dennis very helping. Helped me with my new x7. Car is now shining like a Dimond. Thank you Rich and Ryan Helped me with my new x7. Car is now shining like a Dimond. Thank you Rich and Ryan More

Report | Print

Ben and Dennis treated me very well. Any time I need something done I’m coming back here! Any time I need something done I’m coming back here! More

Report | Print

Ben and Alden were so helpful from the second I arrived. They made sure I was in and out in no time and always so polite and always a pleasure interacting with them. They made sure I was in and out in no time and always so polite and always a pleasure interacting with them. More

Report | Print