An easy and quick buying experience.
I recommend this store to my family and friends.
I recommend this store to my family and friends.
More
by impala.beefier_0f
Verified Customer
Verified Customer
Aug 29, 2025 -
Norm Reeves Honda Superstore Cerritos responded
You just made our day! Thank you for trusting us and spreading the word. Quick, easy, and friendly is the goal, and your note tells us we hit it. Tell your family we’ll treat them like VIPs.
This dealership and all their staff were an absolute
great experience to work with. We walked out of Honda of Van Nuys that same morning and came to this dealership. Got an awesome deal on our new vehic
great experience to work with. We walked out of Honda of Van Nuys that same morning and came to this dealership. Got an awesome deal on our new vehicle. Paperwork was done promptly as well. Albert and Avery were very professional.
More
by Arthurhosepo
Aug 21, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Thanks for choosing us and for the great review! We’re glad Albert and Avery made the switch easy and speedy. Welcome to the Honda Cerritos family!
It was my first time visiting that location and everyone
I encountered were friendly and welcoming.
I encountered were friendly and welcoming.
More
by Veronica
Verified Customer
Verified Customer
Aug 15, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Veronica, what a lovely first impression to hear about. Albert will be happy to know he helped make your visit so welcoming. We hope your next visit feels like meeting an old friend.
Mr. Rosales was great service crew great Mr Wong was
horrible almost walked.out
If not for me. Roseales
horrible almost walked.out
If not for me. Roseales
More
by Ezekiel.sabedra
Verified Customer
Verified Customer
Aug 11, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Ezekiel, thank you for sharing the praise for Mr. Rosales and the service team. We’re glad they stood out in a great way. We’re sorry to hear part of your visit felt upsetting, and would like to learn more so we can address it. Please reach out to me with more details.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.
We agreed the total price with sale person and by the
doing final paperwork with finance department found out sale man charged over 400 hundred dollars different . Upset and not happy with his service un
doing final paperwork with finance department found out sale man charged over 400 hundred dollars different . Upset and not happy with his service until the last minute.
More
by chino_hong
Verified Customer
Verified Customer
Jun 23, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Thanks for sharing your feedback with us and telling us about your experience. We want to make sure you are totally satisfied with your vehicle purchase, as well as our team's work. Please contact Kevin Harris, Customer Relations Manager, at Kevin.harris@normreeves.com or 562-345-9100 and we'll be happy to work with you further.
This is my first time buying a new car or a car in
general and the staff here at Norm Reeves Honda on Cerritos made the process as easy as possible for me. The gentleman who sold me the car was polite
general and the staff here at Norm Reeves Honda on Cerritos made the process as easy as possible for me. The gentleman who sold me the car was polite, patient, and friendly! I’m very satisfied with my experience and hope this car last me for as long as possible!
More
by allymaureen5
Other Employees Tagged:
Alex
Jun 09, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Ally, welcome to the exciting world of car ownership! How awesome! 🎉 We’re so glad our team made the process a breeze, and we hope your new ride becomes your trusty sidekick for miles to come.
We love our new Honda Accord Hybrid Touring and many
thanks to Albert Rosales in Sales for helping us throughout the day! Albert provided lots of information on the car and he allowed my wife and I to t
thanks to Albert Rosales in Sales for helping us throughout the day! Albert provided lots of information on the car and he allowed my wife and I to take extensive test drives so that we could determine if this was the car for us. He was also friendly and just a great guy.
We came to the dealership as interested buyers using the Costco Auto program. Linda Ly was the manager that helped us with the pricing and using that program, we got an excellent price.
Finally, we met with Mike Aguilar in Finance. Even though we were cash buyers, there is still much paperwork to be completed and Mike helped us get through it.
Overall, we had a great buying experience at this dealership and are very happy with our car!
More
by Stingray19
Other Employees Tagged:
Linda Ly
, Mike Aguilar
Jun 02, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Accord Hybrid Touring! Albert loved walking you through every feature and letting you take those thorough test drives. Sounds like Linda nailed the Costco Auto pricing, and Mike got that paperwork sorted—teamwork makes the dream work. Enjoy every mile in your new ride, and thanks for choosing Norm Reeves Honda!
dealership was very efficient and professional and
excellent customer service and albert rosales was really helpful and patient with me
excellent customer service and albert rosales was really helpful and patient with me
More
by nellycanas
Verified Customer
Verified Customer
May 19, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Nelly, your feedback is gold! Albert takes pride in blending efficiency with a human touch, and he’s thrilled you felt both. Whenever you need a friendly face and expert care, you know where to find us.
That’s the first time for my choose your dealer and I
looked around under the raining time I drive through with out asked any body and i saw one car I selected it . After that I hope and believe that car
looked around under the raining time I drive through with out asked any body and i saw one car I selected it . After that I hope and believe that car the best for me 👍✅
More
by sotheanguon85
Verified Customer
Verified Customer
Mar 26, 2025 -
Norm Reeves Honda Superstore Cerritos responded
We’re grateful you chose us and are pleased to hear your instincts led you to the right car. Your unique journey inspires us to keep delivering a service that feels as personal as it is professional. Thanks for trusting us with your automotive needs!
Very friendly and welcoming.
Answered all questions and concerns regarding the car we were interested in.
Answered all questions and concerns regarding the car we were interested in.
More
by jenniem66
Verified Customer
Verified Customer
Other Employees Tagged:
Eddie
Mar 03, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new-to-you Honda, Jennie! We hope that we could prepare you for ownership of your car. If any issues arise, you can give our service department a call or schedule an appointment online. Thanks so much!