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Albert Malone
Albert Malone at Spitzer Acura

Albert Malone

Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

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4.7
15 Reviews
4.7

15 Reviews

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15 Reviews of Albert Malone

December 10, 2025

Dealership Rating
Employee Rating

Service folks are great Layne is excellent! Eric is excellent. All my family Acuras are outstanding vehicles ... 2010 MDX - granddaughters car 2014 RLX - my car 2025 TLX - daughters car More

by mary.taufer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Eric the mechanic

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Dec 10, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 10, 2025

Dealership Rating
Employee Rating

Always prompt with great feedback and customer service. Honest and timely with all repairs as stated. More

by cjani
Recommend Dealer
Yes

Other Employees Tagged: Albert Malone

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Nov 10, 2025

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

November 06, 2025

Dealership Rating
Employee Rating

Great service with available times that fit my schedule. Always a pleasant atmosphere and people are kind and knowledgeable More

by sbraddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Jeanine Malone, Samantha Baker

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Nov 06, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 25, 2025

Dealership Rating
Employee Rating

The service team at Spitzer Acura was great. Layne made the scheduling process very easy. More

by antonio.fontana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Jeanine Malone, Samantha Baker

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Oct 25, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 21, 2025

Dealership Rating
Employee Rating

My car work was completed on time as promised and the outside was washed. Good job!! More

by TSMONTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson , Brenda Roithner

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Oct 22, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 18, 2025

Dealership Rating
Employee Rating

They were good to work with. Will buy another auto from them when it is time More

by ZIM459
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2025

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

October 17, 2025

Dealership Rating
Employee Rating

I have had many experiences where I felt like I was being over charged, not communicated with in a timely fashion and not met with a fair resolution to my service needs. More

by Jpysola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Layne Ciminel, Jeanine Malone

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Oct 20, 2025

Spitzer Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 15, 2025

Dealership Rating
Employee Rating

Excellent job by. Albert Malbec and the mechanic,,couldn’t be more pleased.Saved me problems please thank them both for me More

by aid-mer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Jeanine Malone, Samantha Baker

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Oct 15, 2025

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 09, 2025

Dealership Rating
Employee Rating

Everyone at the dealership has been very helpful and knowledgeable. I am glad I purchased from Spitzer Acura More

by sutyak94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Samantha Baker

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Oct 09, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 07, 2025

Dealership Rating
Employee Rating

Thanks for your services. Everyone is always very polite and professional with me. Please let me know if I can ever help you. More

by maxallister216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Ryan Capozoli, Keith Knowlson, Dalton Bruni, Laura Colby, Jeanine Malone, Samantha Baker , Scott Guy

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Oct 07, 2025

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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