Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

5.0
100 Reviews
5.0

100 Reviews

Write a Review

100 Reviews of Keith Knowlson

June 08, 2024

Dealership Rating
Employee Rating

Layne, Keith and the rest of the Spitzer service team are among the best. Very knowledgeable and a pleasure to deal with. More

by JERRY.FICHTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Jun 09, 2024

Spitzer Acura responded

Jerry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2024

Dealership Rating
Employee Rating

I like dealing with Layne, John and Keith. Always a great experience. Very professional and friendly More

by WILLIAMSTEVENS0
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, John Layman

Jun 07, 2024

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy that Layne and our team met your expectations. Thank you again for choosing Spitzer Acura; we look forward to having you as one of our valued customers for many more years!

May 21, 2024

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Employee Rating

I very much appreciate this dealership. All their service personnel are friendly, straightforward, and are overall great to work with. More

by KYLEKTMCGEE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, John Layman

May 29, 2024

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 18, 2024

Dealership Rating
Employee Rating

It was easy to make the appointment. John is always very personable & knowledgeable. Really helps to make getting your car serviced a good experience. More

by DANRESOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Layman

May 20, 2024

Spitzer Acura responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

May 13, 2024

Dealership Rating
Employee Rating

Everything was awesome. John had asked if I had questions on the service about to be performed before any work was to start. I was in for normal maintenance and needed to ge More

by BRIANLECKENBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, John Layman

May 13, 2024

Spitzer Acura responded

Brian, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that John met your expectations. Thank you for choosing Spitzer Acura; we look forward to having you as a valued customer for many years to come!

May 11, 2024

Dealership Rating
Employee Rating

Spritzer has great team members. I trust them and I’m always happy with the work they perform on my car in the service department. I also, like the service reminder emails that let m More

by jatkins966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, John Layman

May 11, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 03, 2024

Dealership Rating
Employee Rating

Keith and the service staff are always timely and professional. Very good service and communication More

by Rflockvich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Griesmer

May 03, 2024

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

April 30, 2024

Dealership Rating
Employee Rating

I knew I had a sensor issue but it was really helpful to go over some other maintenance items that needed addressed. Everyone was great and when all was said and done I now have the peace of mind knowing th More

by BFASENMYER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, John Layman

May 01, 2024

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

April 23, 2024

Dealership Rating
Employee Rating

Excellence on every turn starting with Sales to Service! on my 2nd Acura and plan to have them a long time! More

by MARTYSPANNER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, John Layman

Apr 24, 2024

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2024

Dealership Rating
Employee Rating

Layne and Spitzer did a great job mounting and balancing my wheels. Layne helped me unload and (later in the day) load my wheels into my vehicle. Thanks for your help! More

by mike.cromp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Apr 12, 2024

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy that Layne met your expectations. Thank you again for choosing Spitzer Acura; we look forward to having you as one of our valued customers for many more years!

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