Jeanine Malone

Spitzer Acura responded

Hi there, thank you for highlighting how professional our team was during your Honda CR-V Hybrid service. We’re glad we could keep you informed and comfortable without taking too much time. We look forward to assisting you again.

Spitzer Acura responded

It’s great to hear every visit for your Acura TLX meets your expectations. Jeanine and our service team appreciate your loyalty and look forward to caring for your TLX on future visits.

Spitzer Acura responded

Thank you for recommending us for both sales and service and for praising our mechanic’s work. Jeanine will be delighted to learn about your positive experience with your Acura RDX. We look forward to helping you again.

Spitzer Acura responded

It’s wonderful to hear your Acura RDX service visits have been excellent and that our salesperson kept you informed throughout. We appreciate you sharing your experience and the five-star rating. We look forward to supporting you with any future needs.

Spitzer Acura responded

Jeanine and our team are glad you felt welcomed and found the check-in process smooth. Thank you for highlighting the pleasant interactions and comfortable waiting area. We look forward to caring for your Acura again.

Spitzer Acura responded

Thank you for sharing your positive experience with us and for trusting us to service your Acura MDX. Jeanine and our team are delighted to hear you always enjoy working with us. We look forward to helping with your MDX needs again soon.

Spitzer Acura responded

We’re delighted our team provided great service and that you found the waiting area and restroom clean. Thank you for trusting us with your Acura MDX maintenance. We look forward to helping you again soon.

Spitzer Acura responded

Thank you for sharing your positive remarks about the quick and professional service on your Acura TLX. Jeanine and our service team are pleased to hear everything went smoothly. Please let us know if we can assist you again in the future.

Spitzer Acura responded

Michael, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Spitzer Acura responded

Thank you for taking the time to write this review, we're sorry to hear about your experience. We strive to give everyone excellent customer service, and it looks like we didn't do that for you. We'd love to hear more so that we can address your concerns. Please call us and ask for the service manager, Albert, so that we can hear more about your experience.