Alan Richardson
Alan Richardson at Toyota of Cool Springs

Alan Richardson | Page 21

Sr. Sales Professional

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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4.9
242 Reviews

Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Challenge Credit Specialist

Used Vehicle Specialist

View more specialties & trainings

Employee Video

4.9

242 Reviews

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242 Reviews of Alan Richardson

October 24, 2019

Dealership Rating
Employee Rating

Welcoming, professional & responsive Working with Alan was great. He had everything ready for us when we arrived and showed us several vehicles. Together we found a beautiful new hybrid. More

by rostef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2019

Toyota of Cool Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! We can't wait to see you again, have a great day.

October 03, 2019

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We had been looking the right Prius for our son for a few months. Alan made the purchase easy and the car was in perfect shape when we picked it up. Thanks to Alan our son is driving a safe and reliable vehi More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2019

Toyota of Cool Springs responded

Rob, thank you for your positive review. We're glad to hear that you found our team here at Toyota of Cool Springs so helpful in the purchase of your new vehicle. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

September 07, 2019

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Used Denali We had a great experience buying our 2017 Yukon XL Denali. Alan Richardson was a super easy salesman to work with...I see why he goes by “Superman”. More

by Elston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2019

Toyota of Cool Springs responded

Elston, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 01, 2019

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Easy Sunday Alan was on time, on his game and gave me the deal I was comfortable with. It was a stress free Sunday afternoon. I will be back in two years for a R More

by Firemabdave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2019

Toyota of Cool Springs responded

Thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Toyota of Cool Springs!

June 14, 2019

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An very pleasent experience; I recommend the dealership. I purchased a 2014 Chevrolet Corvette Stingray from Mr. Richardson. He made the experience pleasurable. His straight forward manner and knowledge he More

by superman
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Chisenhall--He was quick, efficient and courteous. He was well versed in his disciplline.

Jun 15, 2019

Toyota of Cool Springs responded

Thank you for your positive review. We're glad to hear that you found our team here at Toyota of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

May 20, 2019

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Great Service I utilized the Navy Federal Buying program for my purchase. My buying experience was great, there were no games or gimmicks. Positive experience all More

by Jalicia21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Gile

May 22, 2019

Toyota of Cool Springs responded

Hello, thank you for taking the time to let us know about your positive purchasing experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

May 04, 2019

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Customer for life This was the best car shopping experience I’ve ever had. I told Alan what I was looking for and my budget and he made it happen. From start to finish More

by DMitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2019

Toyota of Cool Springs responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2019

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Superman in real life! Alan aka Superman was beyond a blessing to help us with our new Sienna. He didn’t try to up sales us but actually took the time to find out my family More

by Happy Family 2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2019

Toyota of Cool Springs responded

Congratulations on your new Sienna! We're happy to hear Alan was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Toyota of Cool Springs

February 25, 2019

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Purchase of a 2019 Toyota Avalon Allan Richardson worked with me to buy the Toyota. Very accommodating and helpful. His follow-up to be sure you are satisfied is outstanding. Would More

by jacks1933
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Shuman

Mar 01, 2019

Toyota of Cool Springs responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! Safe travels!

February 18, 2019

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Employee Rating

Toyota of Cool Springs - Alan Richardson My wife and I had a very pleasant experience buying a Highlander from Alan. the process was simple and he answered all the questions we had. Would hig More

by juy119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2019

Toyota of Cool Springs responded

Hi, thank you for taking the time to leave a review for us at Toyota of Cool Springs. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

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