Jim Gile

This was the best car buying experience we ever had. They listened to what we wanted and didn't try to oversell us on anything. We had the car selected and our deposit made by email, phone, and text w They listened to what we wanted and didn't try to oversell us on anything. We had the car selected and our deposit made by email, phone, and text within a couple hours on a Sunday. Financing done the following day, Monday, and drove from Knoxville to Nashville to pick it up Tuesday, signed the papers and were out the door. Jimmie Giles was our salesman, and he is AWESOME! More

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My husband and I recently purchased a 4 Runner Limited using the Costco program. Jimmie Gile assisted us through the entire process. We were very happy with the price, the information Jimmie shared, the r using the Costco program. Jimmie Gile assisted us through the entire process. We were very happy with the price, the information Jimmie shared, the response and the updates while we waited for the build and transportation. Thank you . More

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My experience was the least painful car purchase I have ever had. Thanks to Jim for going above and beyond to ensure that I got into the car I wanted. ever had. Thanks to Jim for going above and beyond to ensure that I got into the car I wanted. More

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I had the pleasure of working with Jimmie Gile on my recent purchase. It was a great experience. Jimmie is a no pressure salesman. Very knowledgeable on the products. He treats his customers with respec recent purchase. It was a great experience. Jimmie is a no pressure salesman. Very knowledgeable on the products. He treats his customers with respect and kindness. I would definitely recommend him and the Cool Springs Toyota dealership. More

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I had an excellent experience purchasing a new 2026 Toyota Highlander Limited from Toyota of Cool Springs. From start to finish, Jim made the process smooth, professional, and genuinely enjoyable. H Toyota Highlander Limited from Toyota of Cool Springs. From start to finish, Jim made the process smooth, professional, and genuinely enjoyable. He was knowledgeable about the Highlander, took the time to answer all my questions, and never made me feel rushed or pressured. Everything was explained clearly, from features and options to pricing and financing, which made me feel confident and comfortable with my purchase. Jim has a customer first attitude and I highly recommend him for anyone looking to purchase a new Toyota. More

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Hello, I’m Lee it’s my first time at Toyota of Cool Springs and going thru the Costco auto program. I purchased a brand new 2026 4Runner TRD pro sport premium heritage blue and have to say “What an ama Springs and going thru the Costco auto program. I purchased a brand new 2026 4Runner TRD pro sport premium heritage blue and have to say “What an amazing experience!!!” Jimmie Gile was my sales rep and he will assist, guide and help you thru the smooth process. He’s a great guy. I just want to take the time to say “thank you” to Toyota of Cool Springs, Jimmie, and Jason in finance. 👍 I will definitely be recommending to my friends and family. More

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Jim is all about taking care of you from first contact. He's straight to the point, no games, and listens to his customers. I highly recommend you request Jim when you buy from Cool Springs. I drove 3 hour He's straight to the point, no games, and listens to his customers. I highly recommend you request Jim when you buy from Cool Springs. I drove 3 hours to buy from this dealership More

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Toyota Cool Springs continues to go above and beyond with client experiences. I can always count on the team to help me find the right vehicle and providing great service during routine maintenance. Jim sold client experiences. I can always count on the team to help me find the right vehicle and providing great service during routine maintenance. Jim sold me my first vehicle and knew I could count on him to help me get my dream car. I highly recommend this location! More

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From the minute we first drove up to the lot and met Jim, our experience was focused on us and remained very service oriented through the purchase. Jim understood what we were looking for, and not having it our experience was focused on us and remained very service oriented through the purchase. Jim understood what we were looking for, and not having it immediately on the lot, he found a way to continue working with us and secure the vehicle we wanted. When it was easy and convenient to text, we texted, and when it was better for a voice call, we talked and conversed via phone. Overall, one of the best new car purchasing experiences that we've had. More

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We just picked up our new RAV4 Hybrid. T of Cool Springs went out of the way to modify the build order for a vehicle in production, removing options we didn't want and getting the color T of Cool Springs went out of the way to modify the build order for a vehicle in production, removing options we didn't want and getting the color we did. Even better, this vehicle was produced at the Toyota plant in Georgetown, Kentucky. Time from order to receipt of the vehicle was about a month, and our salesman, Jimmie Gile kept us updated on the progress frequently. The only negative about this transaction was that we had to drive over 100 miles round trip, twice, to complete the purchase. I would gladly do this again. Thank you Jimmie and the crew at Toyota of Cool Springs. More

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