Alan Richardson
Alan Richardson at Toyota of Cool Springs

Alan Richardson

Sr. Sales Professional

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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4.9
241 Reviews

Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

Challenge Credit Specialist

Used Vehicle Specialist

View more specialties & trainings

Employee Video

4.9

241 Reviews

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241 Reviews of Alan Richardson

March 26, 2026

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This location is very welcoming and inviting. I appreciate the cleanliness, attention to detail put into the waiting areas and amenities, along with very kind and helpful employees. More

by MegP
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Recommend Dealer
Yes

Other Employees Tagged: Ross Fellman

Mar 30, 2026

Toyota of Cool Springs responded

Thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 20, 2026

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Allen is a man of his word. We had a brief phone conversation then several emails I thought it was a deal breaker when he gave me his offer for my trade came back with another o More

by gsearcy11
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Trey Wade

Mar 24, 2026

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Allen will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2026

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Superman was very knowledgeable and patient with me. He took his time and explained my options and what was best for me while considering my wants. The dealership was very clean with many many options. More

by kholmes918
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Recommend Dealer
Yes
Mar 24, 2026

Toyota of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Toyota of Cool Springs to have earned it. Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2026

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This was the quickest easiest dealer car purchase ever. Not to forget no pressure. Thanks Alan. More

by Igwtx4
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Recommend Dealer
Yes

Other Employees Tagged: Jason Han

Mar 15, 2026

Toyota of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2026

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Really thankful Bob connected me with Alan… he really is like Superman! It was unexpected that I needed to buy a car, and he walked me through the process with patience and helped me find a great car! I wil More

by Liz Young
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Trey Wade, Matt Pool, Contact Us . , Bob Blair

Mar 13, 2026

Toyota of Cool Springs responded

Thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 05, 2026

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Another good experience for me buying from Toyota of Cool Springs. Alan was great to work with and helpful with everything I needed. I’ve always had good experiences at this dealership! More

by Cmjones901
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2026

Toyota of Cool Springs responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Toyota of Cool Springs we are always striving to do better than your last visit.

February 27, 2026

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Great customer experience. Lobby and customer lounge was comfortable and clean. The staff was friendly and helpful. More

by Chavis
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Recommend Dealer
Yes
Mar 04, 2026

Toyota of Cool Springs responded

Hi, we are so happy to read such a great review about Toyota of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2026

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I have purchased 3 vehicles from Alan. He is always helpful, friendly, straight forward and never pushy. The service department is always great when I come for basic maintenance. I give th More

by Rebeccagiselle.hair
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Recommend Dealer
Yes
Feb 18, 2026

Toyota of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 07, 2026

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Service focused. Definitely "superman." No pressure sales approach with a vibrant personality. The experience was great. More

by Matt B
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Recommend Dealer
Yes
Feb 12, 2026

Toyota of Cool Springs responded

Hi Matt, we are glad we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2026

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Alan is as high level as it’s gets! Great experience all the way around! More

by dustintaylorc
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: George Ashmore

Feb 08, 2026

Toyota of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

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