Ainsley Roark | Page 27
Service Consultant
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
386 Reviews
Write a Review386 Reviews of Ainsley Roark
December 10, 2023
Every step of my experience here has been negative outside of the guy that tried to sell me maintenance packages. My oil change process has been a complete unorganized pain every time I’ve been here. outside of the guy that tried to sell me maintenance packages. My oil change process has been a complete unorganized pain every time I’ve been here. My saleswoman was impatient, high pressure and off putting. I’m a mother to special needs children and my own mother with Alzheimer’s. My time is more than a little precious. Every second I’ve wasted at your dealership has infuriated me to the point that I’ve already traded in my car purchase and gone back to Mercedes, where I’m actually treated with respect of my time I and everyone deserves. I’ll never buy another Cadillac again. More
Other Employees Tagged: Denise Beyner-Stanley, Jose Teran , zzKarah zzGonzales, Whoever sold me my car was more infuriating than I can even put into words. Blonde. Ukrainian or something.
December 05, 2023
Service Rep was very courteous and respectful. Very knowledgeable and helpful with me when I come by as well. Very exceptional service!!! Very knowledgeable and helpful with me when I come by as well. Very exceptional service!!! More
Other Employees Tagged: Bobby Miller, LeAnna Kerr, Jose Teran , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman, zzJason zzWilson
December 02, 2023
I have been very happy with the service done on my car each time I come in. Bobby Miller and Ainsley Roark were very courtesy and kept me updated on the work being done and gave me information on items th each time I come in. Bobby Miller and Ainsley Roark were very courtesy and kept me updated on the work being done and gave me information on items that would need to be addressed at my convenience. More
Other Employees Tagged: Bobby Miller
November 24, 2023
Great service eventhough we had an issue with parts due to availibility they took really good care of me. Great service to availibility they took really good care of me. Great service More
Other Employees Tagged: Keith Mujica, Wiem Head, Bobby Miller, LeAnna Kerr , zzKarah zzGonzales, zzBritney zzNorman
November 06, 2023
Karah is hardworking, informative and funny! It’s always a joy getting my car serviced at big start cadillac. It’s always a joy getting my car serviced at big start cadillac. More
Other Employees Tagged: Bobby Miller, LeAnna Kerr, Jose Teran , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman, zzJason zzWilson
November 03, 2023
Ainsley has always been amazing with me. I’ll only request her when I need service. Thank you so much Ainsley! Elizabeth Fredericks I’ll only request her when I need service. Thank you so much Ainsley! Elizabeth Fredericks More
Other Employees Tagged: The man who rode with me to find the squeak. I’m sorry I forgot his name. He was great!please give him credit. Ainsley knows his name.

