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Ainsley Roark
Ainsley Roark | Page 28
Service Consultant
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
386 Reviews
386 Reviews
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386 Reviews of Ainsley Roark
Verified Customer
October 31, 2023
Clean effective efficient professional scheduling no problem address concerns after service feel comfortable with services performed. problem address concerns after service feel comfortable with services performed. More
by ANITAZEPPENFELDT
Other Employees Tagged: Denise Beyner-Stanley, Bobby Miller, LeAnna Kerr, Jose Teran, Raven Rasberry , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman, zzJason zzWilson
October 30, 2023
Bad experience with sales, finance and service. I have not had a good experience with your dealer at all would not recommend. I am unhappy that I was forced into a maintenance plan and now have to I have not had a good experience with your dealer at all would not recommend. I am unhappy that I was forced into a maintenance plan and now have to deal with your service department. The first service our keys were lost an employee blocked our car in and left with the key very unprofessional. Staff needs a lot of training to get to where you need in customer service to retain customers. Please do not call to apologize fix your internal issues and deliver what you're selling. More
by nancy.2
Other Employees Tagged: Ruben Cauton, Bobby Miller, LeAnna Kerr, Jose Teran , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman, zzJason zzWilson
October 28, 2023
I recently had the pleasure of working with Ainsley Roark, a service advisor at Big Star Cadillac, and I couldn't be more pleased with the service she provided. Ainsley's professionalism, attention to Roark, a service advisor at Big Star Cadillac, and I couldn't be more pleased with the service she provided. Ainsley's professionalism, attention to detail, and dedication to customer satisfaction truly stood out. Ainsley went above and beyond to ensure that my experience at Big Star Cadillac was exceptional. She was knowledgeable about the maintenance and repairs my vehicle needed, and she communicated every step of the way, keeping me informed about the progress of the service. What I appreciate most about Ainsley is her genuine commitment to customer service. She listened to my concerns and addressed them promptly, making me feel valued as a customer. Her friendly and courteous demeanor made the entire process stress-free. In a world where great customer service can sometimes be hard to find, Ainsley Roark is a shining example of excellence. If you're in need of service at Big Star Cadillac, I highly recommend reaching out to Ainsley. She truly goes the extra mile to ensure your experience is nothing short of fantastic. Thank you, Ainsley, for your outstanding service! More
by tommy.arencibia
Other Employees Tagged: LeAnna Kerr, Jose Teran , zzKarah zzGonzales, zzBritney zzNorman
October 24, 2023
This is my dealership. I’ll go nowhere else. From sales to service, they keep me coming back. This is my fourth vehicle from Big Star. I’ll go nowhere else. From sales to service, they keep me coming back. This is my fourth vehicle from Big Star. More
by PATRICEFOGARTY
Other Employees Tagged: Gary Yannibelli, Mike Pierce, Denise Beyner-Stanley, Raven Rasberry , zzAmie zzGulli, Fabulous young lady who helped me with the fancy stuff in my dashboard. She was excellent. I don’t remember her name, but begins with a D, maybe.
October 23, 2023
Great work on getting us finaced no challenge was to hard to get the deal completed. to get the deal completed. More
by MICHAELDARDENJR06@gmail.com
Other Employees Tagged: Benito Sanchez, Kelly Wilson, Iriam Diaz , zzJeff zzDial, zzFrederick zzMcGrew
October 23, 2023
Ainsley provided timely communication and provided excellent service. She made sure I had my car back at the time I needed. excellent service. She made sure I had my car back at the time I needed. More
by BGCOVINGTON
Other Employees Tagged: Phillip Connor, Keith Mujica
October 23, 2023
This dealership has the best sales rep Phillip Conner and the best service advisor Ainsley the best service advisor Ainsley More
by ZENOFAMILY713
Other Employees Tagged: Iriam Diaz, Denise Beyner-Stanley, Kevin Sonnier, Raven Rasberry
October 22, 2023
The dealership was clean and organized. The service was very fast and very affordable. Bobby has been handling my car for years and is extremely good with communication. The service was very fast and very affordable. Bobby has been handling my car for years and is extremely good with communication. More
by ESANCHEZ7788
Other Employees Tagged: Bobby Miller
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