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Ainsley Roark
Ainsley Roark | Page 25
Service Consultant
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
386 Reviews
386 Reviews
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386 Reviews of Ainsley Roark
February 23, 2024
Big Star Cadillac is always my favorite place to bring my car for service or to buy a car. I took my car for service to replace some parts and it was done within the same day. I would like to thank Karah Gon car for service or to buy a car. I took my car for service to replace some parts and it was done within the same day. I would like to thank Karah Gonzales and everyone in service department for doing very good job. Everyone very professional, knowledgeable, very nice and helpful. Definitely 5 star and 10/10 excellent. I also want to thank Keith Mujica who was helping me with the process of buying my Cadillac Escalade in 2022. The process was very smooth from the start to end. The whole experience with Big Star Cadillac is 5 ⭐️ STARS!!! Definitely I strongly recommend Big Star Cadillac for all your car buying and service needs. Big Star Cadillac is always the best! More
by miltonwalter
Verified CustomerOther Employees Tagged: Mike Pierce, Keith Mujica, Kelly Wilson, Iriam Diaz, Kevin Sonnier, LeAnna Kerr, Vennie Trevino, Daniel Wood , zzKarah zzGonzales, Melvin
February 05, 2024
Ainsley is the best service advisor I ever had she’s always on point everyday always on point everyday More
by ZENOFAMILY713
Other Employees Tagged: Phillip Connor, Kelly Wilson, Iriam Diaz, Denise Beyner-Stanley, LeAnna Kerr, Jose Teran, Raven Rasberry , zzAngelika zzFelix, zzKarah zzGonzales
February 02, 2024
Ansley is literally one of the best advisors out here. Makes sure my vehicle is done correctly and out on time. Makes sure my vehicle is done correctly and out on time. More
by rebejones303
Other Employees Tagged: Bobby Miller, LeAnna Kerr, Jose Teran, Daniel Wood , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman
January 31, 2024
Ainsley helped me figure out what was wrong with my vehicle after they tried replacing the battery first and the problem was not resolved. She got my vehicle in for service quickly. vehicle after they tried replacing the battery first and the problem was not resolved. She got my vehicle in for service quickly. More
by RUSTIC9906
January 28, 2024
Great sales experience with Big Star Cadillac. And, with this my second car purchase there I can add that the service department is excellent as well. And, with this my second car purchase there I can add that the service department is excellent as well. More
by JANICERICH2710
Other Employees Tagged: Keith Mujica , zzAmie zzGulli
January 28, 2024
Always extremely clean, accommodating, everyone from agents, everyone in the service department, every Service Advisor that I have dealt with, to the maintenance personnel are all friendly and wear a sm agents, everyone in the service department, every Service Advisor that I have dealt with, to the maintenance personnel are all friendly and wear a smile. It's refreshing to deal with kind people. More
by MARVI.DARCELL
Other Employees Tagged: zzZulfi zzChoudhry, zzKarah zzGonzales
January 25, 2024
I initially brought my vehicle in to have some work done and the original service advisor Karah did a horrible job of communicating with me and never returned any of my phone calls. My car was given back to and the original service advisor Karah did a horrible job of communicating with me and never returned any of my phone calls. My car was given back to me without being repaired and I told her the problems and she promised a rental car and bring the car back and she will take care of it but never did. Ainsley was a great help to me and communicated with me throughout the entire process. My car is fixed and I'm happy now thanks to Ainsley. I may come back but I'm not sure. More
by albertdouglas98
Other Employees Tagged: zzKarah zzGonzales
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