Ainsley Roark | Page 24

Angelika Felix, Ainsley/Svc, J Rodabaugh M Pierce Stunning Team Cream of the Crop! Johnson’s Pierce Stunning Team Cream of the Crop! Johnson’s More

by emjljj Verified Customer Verified Customer

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Ainsley helped us and we appreciate her good customer service. We were treated fairly and quickly and I appreciate her attentiveness to details. service. We were treated fairly and quickly and I appreciate her attentiveness to details. More

by LCINCO2107 Verified Customer Verified Customer

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We dropped off our vehicle with issues that would need investigation, before proceeding. Our expectation was that we would hear back that afternoon, or possibly the following morning. I finally had to cal investigation, before proceeding. Our expectation was that we would hear back that afternoon, or possibly the following morning. I finally had to call back on the 3rd day to follow-up myself. One of our service items was to have the sunscreen (the covers the sunroof) replaced. When we arrived to pickup the car, there were dirty handprints all over the new sunscreen. Many handprints, and very obvious. Ainsley went out with some cleaner, intending to tidy it up herself, only to realize that the task was bigger than that, and it needed to go back into service. With all we had done, the bill totaled over $3.3k. A discount was applied to one of the service items (transmission flush) but it sure felt like the overall discount, on the total bill, could have been more. More

by OZKNOZZ Verified Customer Verified Customer

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Big Star cadillac offers great customer service. My service provider Ainsley always get the job done for me . My service provider Ainsley always get the job done for me . More

by miss.sims100 Verified Customer Verified Customer

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This dealership gave me a great experience due to the customer service i had received customer service i had received More

by KCUWALAKA05 Verified Customer Verified Customer

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As always the service was done in a timely manner and Ainsley was very polite and helpful. Ainsley was very polite and helpful. More

by HPYCMPRS.1 Verified Customer Verified Customer

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I found the service consultants to be under staffed. We received no updates on progress of our vehicle. I called to inquire on when our car would be ready. I received no call back after two inquiries. We received no updates on progress of our vehicle. I called to inquire on when our car would be ready. I received no call back after two inquiries. More

by JACKSON.T2011 Verified Customer Verified Customer

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Ainsley has always taken my concerns seriously and made sure that I was getting the service request needed for my car at a time convenient to me. sure that I was getting the service request needed for my car at a time convenient to me. More

by BSJACKS38 Verified Customer Verified Customer

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Always excellent service. Never have had a bad experience. Timing is usually spot on. No issues! Never have had a bad experience. Timing is usually spot on. No issues! More

by TRACEYJACKY Verified Customer Verified Customer

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She is great always helpful takes care of my car always. She is friendly and knowledgeable She is friendly and knowledgeable More

by vkleonard Verified Customer Verified Customer

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