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Adriana Perez
Adriana Perez at Russ Darrow Honda

Adriana Perez

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
45 Reviews
4.6

45 Reviews

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45 Reviews of Adriana Perez

May 30, 2025

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Adrianna was extremely professional I loved how straight forward she was about the wait time and the going forward process give her a raise please More

by JOCELYNMOORE54
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Recommend Dealer
Yes
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May 30, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

May 26, 2025

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Adrianna was very helpful and reassuring prior and during the service. Minor miscommunication between mechanics & system but issue was solved. Very appreciative of her. More

by Sher Lee
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Recommend Dealer
Yes
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May 26, 2025

Russ Darrow Honda responded

Sher, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. George Matthews george.matthews@russdarrow.com

May 25, 2025

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Online scheduling does not work. I was told that I will receive a call but no one called me. I had to make the call. I was not asked for a complimentary car wash so I did not rece More

by vangk89
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Yes
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May 25, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adriana and our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

May 23, 2025

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No comment first time here. Appreciate getting the wheel alignment. Also may recommend others to ya service. More

by TYRONEJOHNSON0
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Recommend Dealer
Yes
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May 24, 2025

Russ Darrow Honda responded

Tyrone, we appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. George Matthews george.matthews@russdarrow.com

May 16, 2025

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They were professional and on top of of getting my car done with a short time span. More

by SWESSELMARK
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

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May 16, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

May 15, 2025

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All the recommended service was completed quickly. The explanation video I received was helpful and easy to understand. More

by JEREIF9
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

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May 15, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

May 06, 2025

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Adriana was super helpful and super nice. I arrived in my car and they bought me a lyft home while I waited for the repairs. All in all, super great staff, great service, will go again. More

by Xander B
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Yes
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May 06, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

May 05, 2025

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I have had good experiences with Russ Darrow Honda for many years. They have a no appointment express lane for oil changes and tire rotations that I like. Also any work done includes an inspection of tire More

by GREGSTEFAN
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Christopher Berger, Rachel Aguilar, Aleiah Brown

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May 05, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

May 04, 2025

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I really like russ darrow car lot. The cars are nice and they have great 👍 car options. All I can say it's the best car lot to go to if you're looking to purchase a vehicle. More

by WILLST42
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Martin

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May 04, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

April 18, 2025

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Service was great, will return in the future for vehicle maintenance, staff was easy to work with and very professional More

by schneiderbrad
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Christopher Berger, Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski, Samantha Trepczyk

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Apr 18, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

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