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Admir Ugarak
Admir Ugarak at Heritage Toyota
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Admir Ugarak

Service Advisor

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5 Reviews
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5 Reviews

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5 Reviews of Admir Ugarak

October 22, 2024

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Employee Rating

Would never go there again. Multiple commitments made about the car that were not kept. Was overcharged. More

by eliza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 23, 2024

Heritage Toyota responded

Eliza, Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with our team was anything less than perfect. We would appreciate the opportunity to learn more, so that we may make sure that your next visit will be up to the standards of excellence we strive for. With this in mind, we would like to invite you to contact our Service Manager, Kate Castonguay. She can be reached directly at (802) 865-8163, Thank you again for your feedback, and we look forward to hearing from you

December 03, 2023

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Employee Rating

Joe Mount was amazing to work with. I felt Joe had actually listened to my priorities in a vehicle and did not go outside my wants. He even took it an extra step to explain his mentalit More

by Erickc1351
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Denecker, Conor McQuade, Rob Ploof, Josh Cousino, Kate Castonguay, Franklin Wainwright, Brett Anesh, Joe Mount , Nicolas Ledo

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Dec 04, 2023

Heritage Toyota responded

Erick, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team, and that they were able to help find the perfect new Toyota to fit all of your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 02, 2023

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Employee Rating

Neal is such a pleasure to work with! We have bought our last 3 vehicles from him since 2021 and we are now in our dream vehicle thanks to him! He does not try to push a vehicle on you he More

by Stephmorrill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue, Franklin Wainwright , Nicolas Ledo, Neal Pavlak

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Mar 03, 2023

Heritage Toyota responded

Steph, Thank you for taking the time to share your feedback and for making Heritage Toyota your dealership of choice! We are so glad to hear that you and your family have enjoyed working with Neal, and that he has helped find your dream vehicles! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 30, 2021

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Employee Rating

Best Service Ever!!!!!! Thanks everyone lane attendants service advisors technicians parts they are Awesome thanks so much!!!!! Autoshine BDC Thank You Thank you!! Chucky #chuckyfromstowe CFS More

by wch3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kate Castonguay, Franklin Wainwright , Doug Carr, Taylor Josephson, Dana Lawrence, Ryan Moriglioni, Jared Vaughan

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Dec 01, 2021

Heritage Toyota responded

Chuck, Thank you for your kind words for our team! We are so glad to hear that you'll be continuing to care for vehicles with us, and we look forward to seeing you again when it's time for your regular maintenance visit, Until then, safe travels!

October 22, 2021

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Employee Rating

Chuck is the best in the game. He will get you the perfect car and he makes the process of buying a car super enjoyable. More

by kevin
Recommend Dealer
Yes

Other Employees Tagged: Kate Castonguay , Eric Barbour, Doug Carr, Chuck Heingartner, Rob Iandoli, Taylor Josephson, Dana Lawrence, Ryan Moriglioni, Jared Vaughan

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Oct 22, 2021

Heritage Toyota responded

Kevin, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Chuck and our staff to shop for your new Toyota, and that they were able to make sure the entire process went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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