Excellent service .
I have a good experience with the time my car was in to the time it was done. Excellent staff.
I have a good experience with the time my car was in to the time it was done. Excellent staff.
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by ESTHER4400
Verified Customer
Verified Customer
Service Price Transparency
Jun 07, 2024 -
Sierra Honda responded
Esther,
Providing excellent and quality service is so important to us here at Sierra Honda and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they made your experience good. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
This dealership is too busy, unhelpful, and not able to
complete the work in time.
complete the work in time.
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by GRANTJGOODMAN
Verified Customer
Verified Customer
Service Price Transparency
Jun 07, 2024 -
Sierra Honda responded
Thank you for your feedback, We do apologize for the delay on completing the services on your vehicle.
We would welcome the opportunity to speak to you on your concerns.
Please contact me at your earliest convenience.
John H. Howard III
626.879.2935 ext 7084
Service Manager
Sierra Honda Of Monrovia
Adam my service advisor always helpful with my car's
service recommendations .Thank You Adam.
service recommendations .Thank You Adam.
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by MIKECASTILLO99
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2024 -
Sierra Honda responded
Mike,
Thank you so much for leaving Adam this terrific review! We are glad to hear that Adam took stellar care of you and your automotive needs. We are happy to know that he was helpful. Please do not hesitate to let us know how we may be of further service to you.
Sierra Honda is exemplary!
Adam Lopez is professional, helpful, knowledgeable, and kind. He provided me with all the information I needed in an easy to understand manner. They
Adam Lopez is professional, helpful, knowledgeable, and kind. He provided me with all the information I needed in an easy to understand manner. They also offer financing for larger repairs when needed, and they prioriteze necessary repairs over those that could be delayed. Adam ensured I received the best discount available. Although I live 18 miles from Sierra Honda Monrovia, I choose this over the dealership 2.5 miles from home brcause I know Sierra is reliable and I trust them for my vehicle needs.
It's an incentive to have professional courtesy with Lyft service to and from my workplace which is closeby Sierra. Thank you!
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by BlessedWithHonda
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2024 -
Sierra Honda responded
We are grateful for you leaving Adam this stunning review! We are thrilled to hear that Adam took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional, helpful, knowledgeable and kind. Please drive safely and do not hesitate to let us know how we may be of further service to you.
ADAM was AWESOME!
He found that my extended warranty covered the electrical malfunction in the vehicle, thus saving me about $700! He also fixed my software issue of
He found that my extended warranty covered the electrical malfunction in the vehicle, thus saving me about $700! He also fixed my software issue of my phone connecting to the vehicle. This was the best experience, by far, for Sierra Honda service.
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by michaelkunch
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2024 -
Sierra Honda responded
Michael,
Providing outstanding and quality service is so important to us here at Sierra Honda and we are glad that Adam's efforts could meet your satisfaction! We are thrilled to know that he was awesome and made your experience the best by far. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Done within time.
Was able to get me home and back. Didn’t push anything
Was able to get me home and back. Didn’t push anything
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by KDTRUMMEL
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
Sierra Honda responded
Thanks for taking the time to review your service experience! We're happy your service advisor got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!
Adam is the only reason I enjoy going to Sierra Honda, he
is very professional and actually cares about helping me with my car.
is very professional and actually cares about helping me with my car.
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by adelenelahey
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
Sierra Honda responded
Thank you for recognizing Adam's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Adam and the Sierra Honda team may serve you.
Good communication and my car was done at a good time
with no problems at all
with no problems at all
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by MATTHEWMORAN9
Verified Customer
Verified Customer
May 28, 2024 -
Sierra Honda responded
Matthew, we're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
Adam in service does an excellent job!
Very friendly and knowledgeable. Keep up the great work.
Very friendly and knowledgeable. Keep up the great work.
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by SMCHAVA
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2024 -
Sierra Honda responded
Thank you for telling us the highlights of your service visit with Adam! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!
Service was very very helpful!
They advised of a recall I was not aware and took take of it in a timely manner !
They advised of a recall I was not aware and took take of it in a timely manner !
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by Howard Nathan
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2024 -
Sierra Honda responded
Howard, thanks for taking the time to review your service experience! We're happy your visit was handled with great care and you were safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!
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