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AJ Milone
AJ Milone at Chapman Nissan

AJ Milone | Page 3

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of AJ Milone

March 25, 2026

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Employee Rating

The service Dept. was great to deal with and all of the service team it was great. More

by jjbergen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi, Dwayne Thompson, Jahaira Roman

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Mar 30, 2026

Chapman Nissan responded

Thank you for your kind review! We’re glad to hear you had a great experience working with our service department and the entire team. We’ll be sure to share your feedback with Marc, Daniel, and the rest of the staff. We truly appreciate you choosing Chapman Nissan and look forward to assisting you again! 🚗

March 23, 2026

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Employee Rating

They always take care of me. Hopefully Nissan will make some hybrid vehicles in the near future! More

by CHRISTOPHERWARE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson, Jahaira Roman

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Mar 24, 2026

Chapman Nissan responded

Thank you for your continued support, Christopher! We’re glad to hear our team always takes great care of you—that means a lot to us. We appreciate your feedback on hybrid vehicles as well, and we’re excited to see what Nissan brings in the future. We’ll be sure to share your kind words with Daniel, Dwayne, and the rest of the team. We look forward to seeing you again at Chapman Nissan! 🚗

March 13, 2026

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Employee Rating

Service was exactly as expected, professional and timely. I’m happy to have Chapman Nissan servicing the car they sold me. More

by AJTESSITORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2026

Chapman Nissan responded

Thank you for your great feedback! We’re glad to hear your service experience was professional and completed in a timely manner. Our team at Chapman Nissan works hard to deliver the level of service our customers expect. We appreciate you trusting us to continue servicing the vehicle you purchased with us and will be sure to pass along your kind words to AJ. We look forward to seeing you again! 🚗

March 13, 2026

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Employee Rating

Everything went smoothly. AJ kept me informed along the way and process was very smooth More

by JE234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2026

Chapman Nissan responded

Thank you for your great review! We’re happy to hear everything went smoothly and that AJ kept you informed throughout the process. Clear communication and a seamless experience are what we strive for at Chapman Nissan. We’ll be sure to share your kind words with AJ. Thanks again for trusting us with your Nissan! 🚗

March 09, 2026

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Employee Rating

We also got the chance to work with Chris! The whole service team is amazing at Chapman Nissan! They were kind and able to accommodate my crazy schedule. More

by marlayne.bondarchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson, Jahaira Roman , Chris

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Mar 10, 2026

Chapman Nissan responded

Thank you for your wonderful review! We’re delighted to hear that Chris and the entire service team provided such a great experience. It’s always our goal to be accommodating and make things as easy as possible for our customers. We truly appreciate your kind words and look forward to seeing you again at Chapman Nissan!

March 05, 2026

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Employee Rating

Lack of prioritization, took the whole weekend to change a tire. Once I paid my car was set in the back and forgotten about. Had to keep in constant contact to get my the work done and was told since my rep More

by A89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 10, 2026

Chapman Nissan responded

We sincerely apologize for the frustration and delays you experienced. This is not the level of service we strive to provide. We appreciate your feedback and will review our processes to ensure better prioritization and communication in the future. Thank you for bringing this to our attention.

March 02, 2026

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Employee Rating

As always. Great customer service and efficiency--especially Jahaira and AJ! I will continue to highly recommend Chapman Nissan for all Nissan-related needs. More

by Glenn E. Fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahaira Roman

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Mar 04, 2026

Chapman Nissan responded

Thank you so much for your continued support and kind words! We’re thrilled to hear that Jahaira and AJ consistently provide you with great customer service and efficiency. Your recommendation truly means a lot to us. We look forward to taking care of all your Nissan needs for years to come!

February 28, 2026

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Employee Rating

Tawny was incredible as always. The sales manager Jim went above and beyond to make sure my needs were met. Highly recommend for all car buying needs!!! More

by Enolim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lambert, Marc Bear, Tawny Gates, Warren Crooks, Daniel Ricciardi, Dwayne Thompson, Jahaira Roman, Yvette YAlston, Jim Mckenna

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Mar 01, 2026

Chapman Nissan responded

Thank you so much for your wonderful review! We’re thrilled to hear that Tawny continues to provide incredible service and that Jim went above and beyond to meet your needs. Your recommendation truly means a lot to us. Enjoy your vehicle, and we look forward to serving you again in the future!

February 24, 2026

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Employee Rating

Good service and respect and time perfect time fish job and they told you what happen and they sold you how mu h cost More

by egziabherl88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2026

Chapman Nissan responded

Thank you for your kind review! We’re glad to hear you received respectful service, clear communication, and that everything was completed on time. We always strive to explain the work being done and the costs involved. We truly appreciate your support and look forward to serving you again!

February 23, 2026

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Employee Rating

Great service when needed. Dwayne is a great with his customer service everytime. Always a great customer experience with him and he has a lot of class. Definitely would promot More

by garnettjeremy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi, Dwayne Thompson, Jahaira Roman

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Feb 23, 2026

Chapman Nissan responded

Thank you for the fantastic review! We’re proud to hear that Dwayne consistently delivers a great customer experience with professionalism and class. We’ll be sure to share your kind words with him and Tony as well — they truly appreciate feedback like this. Thank you for your continued support! 💪

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