Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jim Mckenna
Jim Mckenna at Chapman Nissan

Jim Mckenna

Sales Manager

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

Contact Me
4.6
23 Reviews
4.6

23 Reviews

Write a Review

23 Reviews of Jim Mckenna

October 27, 2026

Dealership Rating
Employee Rating

I found the sales person, Karston Chan and Jim to be very professional and very helpful in the purchase of my car also Yvette in finances.I recommend that anyone is looking for a good car with professional More

by ruthdee51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yvette YAlston

Print

October 15, 2026

Dealership Rating
Employee Rating

The best service both with the staff. Everyone was informative and caring . The best service More

by carsonrl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keane Storey, Kevin Lambert, Marc Bear, Lincoln Overholtzer, Daniel Ricciardi, Dwayne Thompson, Brooke Berardi, Yvette YAlston

Print
Oct 16, 2026

Chapman Nissan responded

Thank you for your wonderful review! We're delighted to hear that our Chapman Nissan team provided you with exceptional service. It's especially rewarding to know that everyone was informative, caring, and attentive to your needs. We truly appreciate your kind words, your trust, and your business. We look forward to serving you again!

August 16, 2026

Dealership Rating
Employee Rating

They sold me a certified vehicle that was falling apart. The necessary repairs were never made. Nissan Rogue 2018 More

by taurusbrothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Warren Crooks, Daniel Ricciardi, Dwayne Thompson, Yvette YAlston

Print
Aug 19, 2026

Chapman Nissan responded

Please call me to discuss. Lincoln Overholtzer Owner Loyalty Manager Cell $84-467-0796 Thank you

August 04, 2026

Dealership Rating
Employee Rating

A pleasure to deal with Jim, Sales Mgr;, Anthony our sales representative; and most of all Trey who was polite, respectful, professional and an expert at instructing us on All of the electronic features More

by dchap32989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yvette YAlston , Trey and Anthony

Print
Aug 05, 2026

Chapman Nissan responded

Thank you for your wonderful review! We’re delighted that Jim, Anthony, and Trey made your experience so enjoyable. We especially appreciate your recognition of Trey’s patience, professionalism, and expertise in explaining all the electronic features. Enjoy your new 2026 Nissan Rogue Dark Armor, and welcome to the Chapman Nissan family!

July 28, 2026

Dealership Rating
Employee Rating

Great customer service. This is the 5th Nissan that I have purchased from this dealership. More

by yking27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tawny Gates, Daniel Ricciardi, Dwayne Thompson

Print
Jul 29, 2026

Chapman Nissan responded

Thank you for your continued loyalty and for choosing Chapman Nissan for your fifth Nissan! We truly appreciate your business and are delighted that Tawny Gates and Daniel Ricciardi provided you with great customer service. We look forward to serving you for many years to come!

July 14, 2026

Dealership Rating
Employee Rating

What a wonderful dealership! They are always willing to work out the perfect deal. Anthony and Jim were very helpful. More

by missybatch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazzotta

Print
Jul 17, 2026

Chapman Nissan responded

Thank you for your wonderful 5-star review! We're so glad to hear you had a great experience with our team. Anthony Mazzotta and Jim McKenna will be delighted to know their helpfulness made a positive impression and that they were able to work with you to find the perfect deal. We truly appreciate your business and look forward to welcoming you back to Chapman Nissan in the future!

July 08, 2026

Dealership Rating
Employee Rating

very timely and accommodating found out problem quickly and rectified it ! and had me out in such a short time!!!definitely a five star rating!! More

by rocco.l.paladino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi, Dwayne Thompson

Print
Jul 14, 2026

Chapman Nissan responded

hank you for your fantastic 5-star review! We're thrilled to hear that Marc Bear, Daniel Ricciardi, and our service team were able to quickly diagnose and resolve your vehicle's issue while getting you back on the road in no time. Providing timely, accommodating, and efficient service is what we strive for every day. We truly appreciate your kind words and look forward to serving you again at Chapman Nissan. Thank you for your trust and support!

July 04, 2026

Dealership Rating
Employee Rating

This is the worst dealership and car maker I have ever seen. They made me pay over $200 for a diagnostic and charge me $800 for another diagnostic and now trying to charge me over $8000 to fix my car, a N More

by fotimoh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keane Storey, Kevin Lambert, Marc Bear, Lincoln Overholtzer, Daniel Ricciardi, Dwayne Thompson, Brooke Berardi, Yvette YAlston

Print
Jul 17, 2026

Chapman Nissan responded

Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how frustrating and disappointing this situation has been. We strive to provide accurate diagnoses and transparent communication, and it's clear we did not meet your expectations. We would appreciate the opportunity to review your concerns in greater detail and better understand what occurred. Please contact our Service Manager at your earliest convenience so we can discuss your experience, review the repairs that were recommended, and see if there is anything we can do to help. Your feedback is important to us, and we value the opportunity to work toward a resolution.

June 26, 2026

Dealership Rating
Employee Rating

Very professional! They care about your vehicle! Would not go anywhere else! They treat you like family! Lincoln is the best! More

by Dotsiell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keane Storey, Kevin Lambert, Marc Bear, Lincoln Overholtzer, Daniel Ricciardi, Dwayne Thompson, Brooke Berardi, Yvette YAlston

Print
Jun 29, 2026

Chapman Nissan responded

Thank you so much for your amazing 5-star review! Your kind words truly mean the world to us. We're honored that you trust us with your vehicle and that you feel like part of the Chapman Nissan family. Providing professional service while treating every customer with care and respect is exactly what we strive for. Thank you for recognizing Keane, Kevin, and the entire team. And on a personal note, thank you for your incredibly kind compliment—it is truly appreciated! Customers like you make what we do so rewarding. We sincerely appreciate your loyalty and look forward to serving you for many years to come! Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan

June 18, 2026

Dealership Rating
Employee Rating

Most honest and caring car dealership in the Nissan world. Car selection is great. The care salesmen and big guy behind the big desk were very friendly and knowledgeable. They had lunch for the custo More

by jburns08035
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yvette YAlston

Print
Jun 22, 2026

Chapman Nissan responded

Thank you for your fantastic 5-star review! We are honored by your kind words and grateful for your recognition of our team's honesty, professionalism, and customer care. It's wonderful to hear that you enjoyed our vehicle selection and found our sales staff friendly, knowledgeable, and easy to work with. We're also glad you appreciated the customer lunch and the welcoming atmosphere we strive to create for every guest. Thank you for choosing Chapman Nissan and for taking the time to share your experience. We truly appreciate your business and look forward to assisting you again in the future! Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan

1
2
3

Dealership Inventory (113 Vehicles)

new 2026 Nissan Rogue car
2026 Nissan Rogue
new
Boulder Gray exterior
CVT
All-wheel Drive
Not Priced
View Details
new 2026 Nissan Murano car, priced at $867,158
2026 Nissan Murano
new
Everest White P exterior
Automatic
All-wheel Drive
$867,158
View Details
new 2027 Nissan Kicks car
2027 Nissan Kicks
new
Canyon Bronze Metallic exterior
CVT
All-wheel Drive
Not Priced
View Details
new 2026 Nissan Rogue car
2026 Nissan Rogue
new
Pearl exterior
CVT
All-wheel Drive
Not Priced
View Details
new 2027 Nissan Sentra car
2027 Nissan Sentra
new
Super Black exterior
Automatic
Front-wheel Drive
Not Priced
View Details
new 2026 Nissan Rogue Plug-In Hybrid car
2026 Nissan Rogue Plug-In Hybrid
new
Cosmic Black exterior
Automatic
All-wheel Drive
Not Priced
View Details
View All Inventory