Dwayne Thompson
Dwayne Thompson at Chapman Nissan

Dwayne Thompson

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.9
93 Reviews
4.9

93 Reviews

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93 Reviews of Dwayne Thompson

May 22, 2026

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Professional service, knowledgeable and good communication.. Friendly, concerned and patient too. No other description needed. More

by jgreen41
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Jahaira Roman

May 13, 2026

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Dan was very helpful with using my coupon for my oil change and vehicle inspection. I had 2 and could only use one, which is why I only gave Nissan 4/5 stars. Overall, great service and customer service More

by coffeebrown35
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi

May 14, 2026

Chapman Nissan responded

Thank you for sharing your feedback with us! We’re glad to hear Daniel Ricciardi was helpful during your visit and assisted you with your oil change and vehicle inspection. We also appreciate your honest comments regarding the coupon policy and understand your disappointment about not being able to use both offers. Your feedback is valuable and helps us continue improving the customer experience. We’re happy to know that overall you still received great service and customer care from Daniel and Dwayne Thompson. Thank you for choosing Chapman Nissan

May 08, 2026

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Always is a good experience when going to Chapman ,hopefully only see me once a year fur inspections and oil changes , More

by johngriffith120
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Recommend Dealer
Yes
May 11, 2026

Chapman Nissan responded

Thank you for the great review, John! We’re happy to hear your visits to Chapman Nissan are always a good experience. We certainly appreciate your sense of humor about only wanting to see us once a year for inspections and oil changes! We’re glad Marc Bear and Daniel Ricciardi helped make your visit a positive one, and we look forward to being here whenever you need us. Safe travels until next time!

May 07, 2026

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Great dealership, they make you feel at home with Great service. Never had a problem with they. I've been a valuable customer for years. My service advisor Dwayne is great as well. He always keep me up on More

by allangriggs44.ag
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Recommend Dealer
Yes
May 11, 2026

Chapman Nissan responded

Thank you for your continued loyalty and for taking the time to share your experience! We’re honored to have earned your trust over the years and are thrilled to hear our team continues to make you feel right at home. It’s wonderful to know Dwayne Thompson consistently keeps you informed and provides the great service you’ve come to expect. We truly value you as part of the Chapman Nissan family and look forward to serving you for many more years to come!

May 07, 2026

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They had Great service, had good care, friendly workers. They had good Decent prices. Would recommend More

by ortizcaraballocarmen12
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Recommend Dealer
Yes
May 11, 2026

Chapman Nissan responded

Thank you for your kind review! We’re so glad to hear you had a great experience with our team and appreciated the friendly service and fair pricing. Providing excellent care and value to our customers is always our goal. We truly appreciate your recommendation and thank you for choosing Chapman Nissan !

May 06, 2026

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They are always there to help you with any questions or problems with your Nissan and I respect that at chapmen More

by mobrien9
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Recommend Dealer
Yes
May 11, 2026

Chapman Nissan responded

hank you for your thoughtful review! We truly appreciate your kind words and your trust in our team. Providing helpful, reliable support whenever our customers have questions or concerns is very important to us, and we’re glad that commitment continues to stand out during your visits. Thank you for choosing Chapman Nissan — we look forward to assisting you whenever you need us!

May 05, 2026

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Great service was pleased with overall process. Could have been a little quicker but no issues to report. More

by hgeo9827
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Recommend Dealer
Yes
May 06, 2026

Chapman Nissan responded

Thank you for your feedback and for choosing Chapman Nissan! We’re happy to hear you were pleased with the overall service process and that everything went smoothly during your visit. We also appreciate your comments regarding the timing, as we are always looking for ways to improve efficiency while maintaining quality service. Thank you again for your business, and we look forward to serving you again in the future!

May 05, 2026

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Staff is great and knowledgeable! They are fairly priced and will help with anything your car needs! More

by bedwards9675
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Recommend Dealer
Yes
May 06, 2026

Chapman Nissan responded

Thank you for the wonderful review and for choosing Chapman Nissan for your service needs! We’re delighted to hear that you found our team polite, knowledgeable, and friendly throughout your visit. Keeping our customers informed every step of the way and helping plan for future maintenance are important parts of the service experience we strive to provide. We truly appreciate your feedback and look forward to assisting you again on your next visit!

May 04, 2026

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This dealership is top notch, they’re the best at what they do. I feel like They actually care about us as customers. More

by rams2003
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Recommend Dealer
Yes
May 06, 2026

Chapman Nissan responded

Thank you for the amazing review and for your kind words about Chapman Nissan! We’re truly honored by your feedback and thrilled to hear that you feel genuinely cared for as a customer. Providing top-notch service and building lasting relationships with our customers is always our goal. We sincerely appreciate your trust and support, and we look forward to continuing to take great care of you in the future

May 04, 2026

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DWAYNE greets you with good spirits and energy. Always willing to answer your questions concerning your vehicle. Great position for customer service. Definitely a asset to your company! More

by ritznu
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Recommend Dealer
Yes

Other Employees Tagged: Jim Mckenna

May 06, 2026

Chapman Nissan responded

hank you for the wonderful review and for recognizing Dwayne Thompson! We’re thrilled to hear that his positive energy, professionalism, and willingness to answer your questions made such a great impression during your visit to Chapman Nissan. Dwayne truly cares about providing an outstanding customer experience, and we agree he is a tremendous asset to our team. We appreciate your support and look forward to serving you again in the future!

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