11 Mercedes-Benz Dealers near 21228near 21228

**UPDATE – October 25, 2026** I would like to update - Jose.Jaquez

**UPDATE – October 25, 2026** I would like to update my previous review regarding my experience with Mercedes-Benz of Annapolis, specifically my request to cancel approximately $8,000 in optional extended warranties purchased with my 2026 Mercedes-Benz E450. First, I want to reiterate that my overall vehicle purchasing experience was positive. I appreciated the professionalism, courtesy, and customer service Mr. Casey Duffy and the sales team provided. My dissatisfaction stemmed from the lack of timely communication and follow-through regarding my warranty cancellation request, which I submitted shortly after purchasing the vehicle. Since posting my original review, the dealership's General Sales Manager, Mr. Gabriel Walman, has begun taking steps toward addressing my concerns. I appreciate their attention to this matter and their willingness to work toward a satisfactory resolution. However, the matter remains pending. I am awaiting formal confirmation that the warranties have been canceled and that the applicable refund has been processed and credited toward my outstanding vehicle loan balance. I believe in giving credit where it is due, just as I believe in holding businesses accountable for their commitments. I remain hopeful that Mercedes-Benz of Annapolis will resolve this matter promptly and professionally. Once you confirm the cancellation and refund, I will gladly update my review to reflect the final outcome. Thank you to the dealership's management team for addressing my concerns. 21 October 2026 First, to any potential customer, know that I am satisfied with the overall customer care I received here from Casey and the friendly sales staff. The problem arose after I chose a vehicle and sat with the finance person, Larry C., who sold me snake oil in the form of unnecessary in-house warranties. Larry's failure to help me cancel these warranties has soured my overall experience and satisfaction with this dealership. Formal Warranty Cancellation Request; Immediate Management Attention Required. To the Management of Mercedes-Benz of Annapolis: I am requesting immediate management intervention regarding my unresolved cancellation of approximately $8,000 in additional warranty products purchased with my 2026 Mercedes-Benz E450. I first requested cancellation through Larry in early September 2026, days after purchasing the vehicle. This was well within my legal rights, with no ill intent behind the request. However, despite repeated follow-ups, I have received no written confirmation that you processed my request, no refund, and no corresponding credit to my auto loan balance. My decision to cancel is final. Shortly after purchasing the vehicle, I determined these additional products were unnecessary for my needs, given the existing factory warranty. I am dissatisfied with both the sales presentation and how you handled my cancellation request. Please provide the following in writing within three business days, by this coming Friday, 23 Oct 2026: Confirmation that you have canceled all additional warranty products covered by my original request. The effective cancellation date, as reflected in my original request. The refund amount for each product, including an explanation of any deductions. Confirm whether you will issue the refund to me or credit it to my lender and provide the expected processing date. The name and direct contact information of the manager responsible for resolving this matter. If you require a cancellation form or additional documentation, please send it immediately and explain why you did not provide it when I first requested cancellation. I expect a substantive written response and prompt resolution. Respectfully, Jose W. Jaquez (631) 609-5125 william.jaquez@yahoo.com

This is my favorite Benz dealer in Maryland. - j.lisle

This is my favorite Benz dealer in Maryland. If your looking to buy a vehicle Dennis is the best

Carlos. - E Greene

Carlos. Was kind and helpful at first until I called back to complain about a brake pulsating/shaking I noticed immediately after picking up the vehicle and getting on the highway driving.. I called back to dealership and spoke with the salesman who I purchased the vehicle with . He informed that Carlos would call the next day which Carlos did once I started to talk he immediately cut me off and a nasty tone said if don’t like the car you can return it . Which I thought was extremely rude for the way he handled the situation.. just FYI basically saying to me I don’t need your business…

Got a new car yesterday from Eric Scott at Euro Motorcars - pras

Got a new car yesterday from Eric Scott at Euro Motorcars Bethesda. It was the best experience I have ever had getting a car. Eric was honest and transparent and did everything he said he would. He also communicated throughout the process to keep me informed. They didn’t have what I wanted but Eric was confident he could find it and he did. Everyone else was so kind at the dealership making the entire process enjoyable. Eric event had Velcro to put my EZ-Pass in the new vehicle. A small touch which shows his attention to detail.

The service department of Mercedes Benz of Hunt Valley - Vince

The service department of Mercedes Benz of Hunt Valley has been the dealership that I have relied on for years. They have the best people providing unbelievable service. I wouldn’t take my vehicles anywhere else.

They have a lot of knowledge on the cars and always give - ma_hurtado

They have a lot of knowledge on the cars and always give the best advise and recommendations

S. Begashaw was very informative and perspective was on - yohanesaweke87

S. Begashaw was very informative and perspective was on par. Will definitely buy several times over . Great team leader .

The salesperson, Michel Prati, was extremely helpful in - richard.heitmeyer

The salesperson, Michel Prati, was extremely helpful in all aspects of the transaction. I am extremly grateful for his help.

They took care of me It was a good experience. - Thiam.abdoumbacke

They took care of me It was a good experience. I had what I want and this was my first time coming to them

As usual, fantastic service from Dave Smith. - gary.e.thompson

As usual, fantastic service from Dave Smith. Knowledgeable, professional, attention to detail. Always the best! GT

We had a wonderful experience buying a car. - Mjmac0126

We had a wonderful experience buying a car. We had a knowledgeable and friendly sales representative… no pressure at all.