12 Ford Dealers near 20601near 20601

Getting an appt was easy. - Whammett

Getting an appt was easy. The service was completed on time. Pleasant personnel to deal with.

They always take care of me with excellent service and - Jcris

They always take care of me with excellent service and follow thru. Great service always!!

Devan Manley sold us our new Bronco. - wdychildcare353

Devan Manley sold us our new Bronco. Everyone that helped finalize the sale. We’re very helpful and knowledgeable.

Alberto was excellent. - Lorraine

Alberto was excellent. He kept me informed every step of the way, and made sure I got everything that was needed.

Rob Rawlings is an exceptional service writer. - ejanredden

Rob Rawlings is an exceptional service writer. He is an asset to Waldorf Ford. I will be dealing with him with all service problems and questions . Thanks for the great service.

I was in the process of buying a pre-owned 2024 - paul.b.obrien

I was in the process of buying a pre-owned 2024 Mitsubishi Mirage G4 from this dealer. I was preapproved and ready to pay, however the general sales manager, Claudio Goedhart, sent me two deal sheets with incorrect information. One had the mileage wrong and I asked him to correct it. He took awhile, but finally sent me another sheet. This time, he had included the cost of an extra warranty in my financed amount - a warranty that I had explicitly told him I did not want. I asked him to correct that and he stopped responding to me. Mind you, this all took place over the course of half a day or longer. I left him messages which he didn’t respond to and yet the car was still showing as available on their website. The next day I left him more messages and he still ignored me. That evening, the car was gone from their site. I suspected that someone had bought it with the warranty and that I had been ignored and disregarded so they could make an extra $2-3k of profit. I sent an email to David Cosby, the General Manager and he told me that the car had been purchased by someone who walked in who didn’t buy the warranty, they just completed the paperwork and paid more quickly. An opportunity that Claudio cost me with his incompetent and rude behavior by continually sending me incorrect deal sheets (purposely?) I am not at all sure that Mr. Cosby told me the whole truth either. He responded by offering me another older car with more mileage for the same price and was unwilling to negotiate. Bottom line: don’t do business with these people.

Enjoyable experience and very well taken care of. - Pamcoan56

Enjoyable experience and very well taken care of. Maxxx was a great sales person. It was the small things he did that made it all worthwhile.

Leased a Lincoln nautilus sales and finance experience - Vijaynair

Leased a Lincoln nautilus sales and finance experience was excellent. People involved with my sales from Mr Brooks Mr Quentin were great. Got me a great deal in a timely manner. Excellent service

My wife and I went to Koons Ford to change from one lease - macariog1

My wife and I went to Koons Ford to change from one lease into another. Fred Bernal and Sam were the key people helping us in this process. What was unique about both Fred and Sam was an ability to listen and to present the necessary information while not pressuring us to make a decision. Even when there was a mistake they handle it truthfully and graciously and gave us both time to think and conclude. They both seem to be aware of the importance of bonding with the client.

I came in the other day for a regular maintenance check. - darobshaw

I came in the other day for a regular maintenance check. My assigned service advisor was Bryanna Tate. She was very friendly, attentive, and knowledgeable. She provided a clear and detailed repair estimate. In discussing the services identified in the repair estimate, she invited questions, and answered respectfully. Some of the necessary work required ordering parts, and a later return for the service. That evening, I received a voice mail from Bryanna informing me the parts had been ordered and delivered, and that I could call back to schedule the service. I appreciate the timely response and her effort to complete the job.

Emanuel Cavalcante was absolutely incredible from start - Regina Branco

Emanuel Cavalcante was absolutely incredible from start to finish! When I first reached out, I wasn’t quite sure what I was looking for, but he took the time to really listen to my needs and helped me figure out the perfect car for me. He sent over detailed pictures of various options, highlighting their features and benefits, which made narrowing down my choices much easier. When I visited the dealership, he offered me several vehicles to test drive without any pressure, and finally, he found me the truck of my dreams! He made it happen! The entire staff was friendly and accommodating, even going the extra mile to help me search for my lost wallet among the cars I test drove. By the end of the day, I was driving away in my all-electric F-150 Lightning, and I couldn’t be happier. Thank you so much, Emanuel!

The staff is very friendly, knowledgeable, and efficient. - John Martich

The staff is very friendly, knowledgeable, and efficient. I drove 7 hours to buy the vehicle. It was worth the trip