Prince Frederick Ford, Inc.

Excellent services! Well ran business. Recommended several times Knowledgeable staff, eager to please! Five stars Well ran business. Recommended several times Knowledgeable staff, eager to please! Five stars More

Scheduled my truck in for a recall. One quick phone call took care of scheduling. Dropped the truck off first thing in the morning and service was completed in about half an hour day. J One quick phone call took care of scheduling. Dropped the truck off first thing in the morning and service was completed in about half an hour day. John and the other employees were courteous and professional. Will not hesitate to use them again in the future. More

Spot on. Great service and superb staff. Quick operation with excellent service completed. Friendly customer care and even completed manufacture warranty work Great service and superb staff. Quick operation with excellent service completed. Friendly customer care and even completed manufacture warranty work as well. Proactive with keeping me apprised of service status. More

Great service department from my experience. My car is old but every time car comes back good as new. My car is old but every time car comes back good as new. More

People were very knowledgeable about the vehicle I was interested in. I got what I wanted plus a few other things I didn’t know I wanted. interested in. I got what I wanted plus a few other things I didn’t know I wanted. More

I always have a great service with this dealership, I left Lexington park dealer which is 10mins away because of repeated bad service and drive 40mins to Prince Frederick because I only have had great se left Lexington park dealer which is 10mins away because of repeated bad service and drive 40mins to Prince Frederick because I only have had great service. My son has done the same for the same reason with his focus. More

I was greeted professionally and with a friendly smile from my service advisor, Alexandra. She checked me in quickly and was very informative in regards to how long the service should take. The service wa from my service advisor, Alexandra. She checked me in quickly and was very informative in regards to how long the service should take. The service was completed efficiently (ahead of the expected time) and appeared to be done professionally. Overall I was very pleased with this service visit. More

Great service. Attentive and efficient to the needs of our new truck. Very much appreciated. Attentive and efficient to the needs of our new truck. Very much appreciated. More

I am very satisfied with Prince Frederick Ford service department. I have been using their service for 25 years. department. I have been using their service for 25 years. More

The service dept reached our prior to my appointment to see if I needed drop off service as well as help to pick up the car afterwards. Alex summarized the findings of my tune up on the front cover of the see if I needed drop off service as well as help to pick up the car afterwards. Alex summarized the findings of my tune up on the front cover of the bill so I could see issues that would need to be addressed at the next scheduled service. She also gave me an update on the possible timeline for parts to complete a recall. I appreciate that there are men at this dealership who are willing to take the time to actually explain things to a female who knows nothing about cars but is the principal driver and I want to know and practice-not have someone treat me like a robocall. I know I csn trust these 2 men for anything car related. More