24 Ford Dealers near 12027near 12027

Very impressed with the service, made buying a new car - maddiekentile5

Very impressed with the service, made buying a new car painless and super fast. Everything was set up ahead of time and I was able to walk in and sign everything and leave with my new car within 30 minutes! Everyone was super friendly and easy to work with. Will definitely be using them again!

The service advisors and other employees were very kind - CMiller

The service advisors and other employees were very kind and helpful. And the cleanliness is very good

Kwame made my experience buying a vehicle A+. - KIMMESSIER6

Kwame made my experience buying a vehicle A+. He is knowledgeable and a very gracious person! I love my Explorer!

Ford had a recall on my 2018 edge. - Carlub58

Ford had a recall on my 2018 edge. Steve Murphy was great in getting the parts scheduling the replacement & getting us a loaner for 2 days. Thank You so much Steve

One More Time... - bjs

Once again I have leased a beautiful new Ford from Jack Byrne Ford in Mechanicville and my experience was wonderful. This is at least the 8th or 9th car from this dealer and my outcome is always the same. No problems and I leave with the car that I want.

They made the process very easy and simple. - Stacies

They made the process very easy and simple. I would definitely go back to them to buy a car again.

Buying a new car is always a special experience, but it - Zoltan David

Buying a new car is always a special experience, but it can go wrong many ways. NOT with R.C. Lacy ! They are truly the dealership, you’d like to have in your neighborhood. I recently bought a new Ford truck from them. My sales consultant, Barry Lang was a pleasure to work with. No pressure, just a friendly attitude. He made me feel very comfortable, being kind and patient. An absolute professional! I would recommend R.C. Lacy to anyone, who cares for high quality business. They set the standards and go beyond!

Great customer sales and service, emphasis on working - fan.nascar

Great customer sales and service, emphasis on working with customer to make a sales deal, before and after sales communication exceptional.

Appreciate the quick, easy transaction, especially since - JJC

Appreciate the quick, easy transaction, especially since I was out of state. Good communication and providing transportation from the airport to the dealership. Everyone was terrific and made it a great experience.

I am highly enraged. - Lou G.

I am highly enraged. I received a friendly apology after being ripped off for $336, and they couldn't fix what they assured me they could. Total deception and no concern after I made it clear that I am a low-income senior and can't afford for anything to go wrong. I brought my Navigator there for service because a while back, my auto Locksmith couldn't program a spare key. He said it could be because the aftermarket remote starter was somehow blocking them from getting into my Navigator's system. He said only a Ford Garage had the right diagnostic equipment to figure it out. So, Johnson's called me after a couple of hours and said they had the problem solved and then talked me into getting a spare key cut and programmed from them instead of my locksmith in case there was still a problem with the system. At the end of the day, I ended up with an apology and a new spare key that only unlocks the doors but won't start the engine. They're diagnostics guy is supposed to be an expert and couldn't even figure out how to either bypass the remote starter circuit or just disable it. I'm trying to dispute the charge on my credit card, but it's still pending.

We had an engine blow on our old ford escape. - Hwdawg

We had an engine blow on our old ford escape. They did their best to work with us on finding the best option for a trade in. All of the staff involved were great— especially our salesman, Kevin Turner.

Emmaline Jordan was an excellent saleswoman. - kosh1147

Emmaline Jordan was an excellent saleswoman. She was knowledgeable and helpful. Every aspect went smoothly. The service department made sure the vehicle was in tip top shape. I love my new car!

Do not use the service department for anything! - twiley2541

Do not use the service department for anything! I brought my truck to have a simple clock spring replaced. The new spring is working great, but I ended up with a deep scratch on the clear plastic gauge pack cover. I was told by the service manager that they are not responsible for the damage. I was told that they would try buffing it but, if that didn't work I am out of luck. I was also told that the steering wheel is too far from the clear shield for it to be damaged by their tech . The average length screwdriver is 8 inches. More than long enough to do this damage. I will no longer go to Greenwich ford.

I had a very complicated issue with my car. - Keith

I had a very complicated issue with my car. I called and spoke to the service manager. You understood my problem. He then got what the general manager who also understood my problem. They took wonderful care of me in my car. They went beyond the call of duty. They were totally awesome.

Very Satisfied. - Dwight

Very Satisfied. would recommend them for their overall professionalism and prompt attention to my needs

I want to thank Chris Brown and Zach for taking care of - Fmaynard123

I want to thank Chris Brown and Zach for taking care of my emergency. Kudos

Was very happy with purchasing are used F150. Greatly... - mikeharris0

Was very happy with purchasing are used F150. Greatly appreciated all the help from Darren Frasier on showing me all the details and helping me with connecting my phone to the truck. Was very pleased to get a phone call the next day that my extra accessories had come in and to come right down to have them installed. Thank you again Darren for going above and beyond to make sure I was satisfied with my vehicle.

I get my f 150 Raptor 2022 --- my sell person was a PJ - JAN

I get my f 150 Raptor 2022 --- my sell person was a PJ Baker-- no problems at all -transaction went very easy -- - no surprises --so much fun to drive this car Thank you PJ

It’s a great place to go and purchase a car with great - mckeebob56

It’s a great place to go and purchase a car with great deals and service. I been buying car’s there for years love ford products.

Do not recommend. - Jack

Do not recommend. Extremely unprofessional and rude staff and owner. After purchasing a used truck at sticker price (1) I was not given a spare key and the refused to get me one. (2) truck was not cleaned from the previous owner, garbage under the seats. (3) truck was given to me empty of gas, and (4) I told both the finance guy and the owner joe both in person and via email multiple times to register the truck commercial and at a specific weight. After getting the registration back not commercial and not at the weight I specifically told them, I was told by the finance guy there is nothing he can do and he will not refund me the money ($400) that I paid for them to register the truck. I reached out to the owner Joe as he was the one who sold me the truck but he ignored my multiple emails. Now I have to go to the dmv and pay for their mistake and register the truck correctly.

Extremely out of line. - Fawn

I had to have my car towed a couple days ago do to having had slid off the road. i called it in to 911 and W.S. Hinkley and sons INC was the next available tow company. Mr. Hinkley was told to bring my car to a body shop in Westerlo15 miles away from the accident site. A few hours later I contacted the body shop my car wasn't there Hinkley had taken my car back to his shop 15 miles away in the opposite direction. Once my car finally made it to my body shop, the shop owner informed me that an appraiser had already looked at my car. I NEVER placed the in claim on my car I was waiting to see what the body shop said before I called to file a claim. Hinkley took my insurance card out of my car, called my insurance company and filed the claim then gouged a tow bill that he got my body shop to pay it ALL WITH OUT my knowledge. I highly recommend you do not use this man for towing and if you do dot your I's and cross your T's.