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Ford of Latham

Latham, NY

Overview
Employees
Reviews
Vehicles
4.2
651 Reviews
WELCOME TO FORD OF LATHAM NEW & USED CARS LATHAM FORD DRIVERS LOVE Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot! SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away. CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free! FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
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702 Troy Schenectady Road

Latham, NY

12110

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Showing 651 reviews

September 08, 2026

Terrible in every way possible. I would go anywhere else but here . Worst place I've ever done 'business 'with. More

by SARAHMW0115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Long
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Denyse
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mandrigues
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lynch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Draves
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2026 -

Ford of Latham responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 06, 2026

Went for an oil change and the same day my car's front end started the make noises and started to shake. and the inspection video they sent, was next day I received. There are few recalls had to be done . More

by gilani106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Draves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 14, 2026 -

Ford of Latham responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 05, 2026

Battery issues are still not resolved. After a month of work, the resolution was not acceptable. A new Battery was installed-the 4th Battery in 2 years. I took it for an inspection and eng More

by AN4.MAR
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Denyse
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2026 -

Ford of Latham responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 04, 2026

I'd put a -5 rating if I could. Bought a certified pre-owned Jeep. Dishonest about vehicle quality, about replacing defective parts, all the way around. Worst place I've ever done b More

by SARAHMW0115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Mandrigues
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 14, 2026 -

Ford of Latham responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

September 03, 2026

I showed up early and was taken before my appointment time. All personnel were friendly and efficient. Happy to get service at the dealership! More

by SCOT.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Gutierrez
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Sep 03, 2026 -

Ford of Latham responded

Your Ford F-150 was in capable hands from the moment you arrived. Hearing you found our team friendly, efficient, and ready when you showed up early means a lot to us.

August 26, 2026

Service was fast and friendly. Everything went well. I was very satisfied with the technician. More

by MITSAKAS.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Draves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 26, 2026 -

Ford of Latham responded

We’re glad the service on your Subaru WRX was efficient and welcoming. Knowing you were satisfied with our technician and that everything went smoothly means a lot to our team.

August 24, 2026

Great Service Rep Jason. Professional the minute I walked in the door. Offered suggestions that would help me “the customer”. Great job Latham Ford, Impressive! More

by rquackenbush2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keville
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Aug 24, 2026 -

Ford of Latham responded

Your mention of our professionalism from the moment you walked in highlights our commitment to attentive service. Knowing you found our suggestions helpful is rewarding. We're pleased we could assist with the service on your F-150.

August 24, 2026

Good no pressure atmosphere. The salesman Josiah Williams was great, patient and respectful. I would recommend Latham Ford to people. More

by FBAXTER40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah Williams
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Aug 24, 2026 -

Ford of Latham responded

We’re glad our sales team’s patient, respectful service created a no-pressure atmosphere for your Bronco Sport purchase. Knowing you’d recommend our store means a lot to our team.

August 21, 2026

Friendly, helpful, respectful, reliable, great service. Scheduled and timely, in and out without delay. Thanks again for taking care of my vehicle 🙂 More

by Mike L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 21, 2026 -

Ford of Latham responded

Hearing our team treated you with care and professionalism means a lot to us. We’re glad the service on your Maverick was scheduled on time and got you in and out without delay.

August 20, 2026

The automated system was awful. No one answered text message for days. All I was asking was for confirmation my vehicle arrived safely and I could not get through to anyone. The tex More

by colleenmlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Print
Aug 24, 2026 -

Ford of Latham responded

We're sorry that you didn't have a completely satisfying experience, Colleen. We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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