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Metro Ford
Schenectady, NY
4,774 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,774 reviews
Verified Customer
Helpful June 05, 2024
Terrible place and very untrustworthy. My advice is do not take your vehicle there and if you have no choice, wait with your car. NEVER leave your vehicle there. THEY WILL MAKE SURE YOU RE My advice is do not take your vehicle there and if you have no choice, wait with your car. NEVER leave your vehicle there. THEY WILL MAKE SURE YOU RETURN. More
by Gary Back
June 04, 2024
Professional and thorough threw out the purchase. Very accommodating and willing to do whatever it took to complete the purchase. Very accommodating and willing to do whatever it took to complete the purchase. More
by Jsmithshooter
Employees Worked With
June 04, 2024
Top notch service! Great teamwork to make sure we left with our new car on a busy day. Great teamwork to make sure we left with our new car on a busy day. More
by OAKLADY310
June 04, 2024
Friendly and helpful. Jennifer was great to work with. She was accommodating and very informative Jennifer was great to work with. She was accommodating and very informative More
by MCEBULA2015
Employees Worked With
June 03, 2024
They are very polite and very helpful when asking questions about things they do and are going to do. questions about things they do and are going to do. More
by mpatterson40
June 02, 2024
Great ford dealer with a super service department. Troy and team are outstanding and make sure that my truck is always in tip top shape. Troy and team are outstanding and make sure that my truck is always in tip top shape. More
by DANODANO
May 29, 2024
3 times I brought car in for service each time same issue finally resolved I feel they could have been more communication regarding my concerns finally resolved I feel they could have been more communication regarding my concerns More
by SHAKNB8
Employees Worked With
