10 Hyundai Dealers near 01702near 01702

I had 3 free oil changes and 2 were owed me. - manny

I had 3 free oil changes and 2 were owed me. Until I found out they had to be used within 2 years. I only travel 1500 miles ago year. And they told me I missed the 2 year mark by 7 days. Too bad. So I had to pay 84.00 for the oil change. Dave at service was king and added a coupon. Oh well. Still love the dealership.

Wow. - dpeterson99

Wow. I twice needed to have some bodywork done--by coincidence damaged door both times on two different cars. I have long been a customer at McGovern, and I like the service and sales folks. But the body shop team went beyond what anyone could expect in terms of courtesy and helpfulness. I would give them 10 stars if it were possible.

Great experience at First Hyundai, Dave Sacco is the - Janice

Great experience at First Hyundai, Dave Sacco is the best, he is a tech genius! He takes the time to make sure that you understand how to use all features in your new vehicle. Rob Rocha, is a great manager and worked out an acceptable deal that fit my budget. He values and respects customers.

From the beginning, pulling into the parking lot, till - Thomas Rooney

From the beginning, pulling into the parking lot, till the end leaving with my check list, The service was outstanding!

Worked through middleman on the negotiation but - Mike

Worked through middleman on the negotiation but everything was smooth after that when dealing with the dealership.

Trying to make an appointment at this dealership is - walter.kehoe

Trying to make an appointment at this dealership is difficult and annoying. Their automated attendant is useless and you can rarely get a real person on the phone to help you, and when you do, they forward you to a "scheduling coordinator" and you get their voice mail. I very much enjoy Hyundai Palisade and would recommend it, but I do not recommend this service center. I should not be this hard to schedule an appointment.

I’m leaving this review specifically for the SERVICE - uniplusdvs

I’m leaving this review specifically for the SERVICE DEPARTMENT. On Monday (3/30), I received a call asking if I had completed a JD Power survey. I explained that I had received it, but it was about 15 minutes long and I wasn’t planning to spend that much time on it. The representative then offered an incentive, my choice of a free car detail or a free oil change if I completed the survey. It felt like they were trying to hit an end-of-month or quarterly quota. Which is fine, we all have quotas to hit. I’m always skeptical of “free” offers, so I asked how I would redeem the oil change. Based on past experiences, this dealership hasn’t been great at following through on promises. I also clarified that while the car is for my daughter, everything is under my name. The advisor assured me that once she saw the completed survey, she would email me with the details later that day. Since I was commuting home on the train, I went ahead and completed the survey. Free oil change, why not. The next day, I called and left a message saying I had completed it. The following day, I followed up again and sent an email with the same update. By Thursday, after no response, I called again and left a message expressing my frustration and telling them to keep the “free” oil change. At that point, it felt like I was chasing/begging for something that had been promised to me, which is unacceptable and just not cool To anyone considering this dealership: if they promise you anything, get it in writing. Based on my experience, I would not rely on verbal commitments. Also, I want to add. The last time I was there for an oil change was because they sent an email offer with the special price. It was difficult to get them to honor their own special from their website. Ridiculous I will say that Wassim Kafal, the General Manager, was great to work with. Very professional, down-to-earth, and genuinely helpful. Unfortunately, as the GM, he’s not someone you’re likely to interact with unless you’re closing a deal or escalating an issue. As he has a dealership to run which is understandable.