34 new york Mazda Dealers

I have been going to this dealership for my last 6 cars. - charlieharper02

I have been going to this dealership for my last 6 cars. I don’t want to go to any other dealership. They are friendly, local, fair, and easy to work with. I have been going to Victor for all 6 of these vehicles. He is fantastic to work with. Always trying to get me/customer the best possible deal.

Salesperson Rex was excellent on buying the cx50 when I - Rossellithomas520

Salesperson Rex was excellent on buying the cx50 when I took delivery everything went smooth

My visit was for the first oil change. - bbat4ever

My visit was for the first oil change. and the service representative who attended to me was very helpful and courteous throughout the period.

Walter took care of my service right away. - Murnane3

Walter took care of my service right away. Always treated with respect and kindness. Explained in detail what needed to be done.

Very accommodating, explained everything clearly, - Sandra B.

Very accommodating, explained everything clearly, answered al our questions. Went the extra yard to make sure we were satisfied!

Excellent sales, service and management team! - mwoods1584

Excellent sales, service and management team! We have purchased several vehicles from DePaula over the years and every time it is an excellent experience!

Everyone that I encountered was very nice. - Anna

Everyone that I encountered was very nice. We didn’t need to wait long to be helped. Matt was great! He made the process of buying the car very easy. Matt, Todd, and Jamil were all extremely helpful with the entire process!

I was looking at different models and their was no - AA

I was looking at different models and their was no pressure and being talked down to by employees at dealership. I dealt with Brittaney Ayling and she was very easy to talk with and deal with. I am glad I went to check them out.

Great experience thanks to Mr. Israel Alcivar. Greeted... - MIKE I....O

Great experience thanks to Mr. Israel Alcivar. Greeted me at the door smiling behind the mask. He was Respectful, Friendly, Polite and very knowledgeable. The dealership was Mint, Vehicles were Gleaming. We zeroed in on the all New CX30 Select Trim Line. Wait till ISRAEL tells you about all the safety features that are in this CX30. 2.5 4 cyl. AWD Tremendous Screen that does not impair your vision. He was so attentive, I couldn’t believe this man. Mazda is lucky to have such a dedicated consultant, strike that: Sales Manager. No back and forth he listened intently and agreed to a deal that was incredible in my eyes. He changed my plates from my expired lease to my New Deep Crystal Blue Mica CX-30. Soon after that I had my New ID cards. Signed the contract. Taught me all the features of my new vehicle and I was on the road. What a pleasant experience. Mazda I was in Management for 40 years, now retired. MAZDA recognize this asset and Promote this man to General Manager, he will train your consultants, Sales Managers on how to please your customers. Don’t lose him to a different company, he will be hard to replace. Thank you so much Mr. Israel Alcivar you should be proud of yourself. Thanks for the great deal, my wife will be in 1/2021 to turn in her vehicle. Great product. Kind regards, Mike I....o

I cannot say enough good things about the service - th3m0m

I cannot say enough good things about the service department. They are outstanding, excellent and go above and beyond. My Mazda CX-5 would not come out of park. I am from out of town and needed to get back home for personal reasons. I was able to get an appointment with them in a quick time frame. They took care of me as if I was family to get the parts needed to fix my car in a very short time, which I know is hard to do in this day and age. They kept me informed every step of the way! Hopefully something like this won't happen again, but if it does, I know where I can go for outstanding customer service in servicing my vehicle. Thanks again Dawn, Mike and Christine for your incredible effort in getting me home!

I want to praise my sales representative "David Slater". - csnelson2108

I want to praise my sales representative "David Slater". He was knowledgeable and extremely helpful as I made my decision to buy a new vehicle. He went up and above to see that I was happy with my purchase. I appreciate David, Steve, Romano Mazda and all the staff for my positive experience. I LOVE my beautiful RED Mazda CX5, thank you David Slater you were great, thank you!

I recently purchased a Volvo from them, and the entire - Puntarelli

I recently purchased a Volvo from them, and the entire process was outstanding! From the moment I arrived, the team showcased Volvo’s signature blend of professionalism and warmth. My sales consultant, Cristian, was deeply knowledgeable about Volvo’s safety features, design, and technology. He patiently helped me choose the perfect model and even helped as we changed our mind a few times on different trim levels and seating configurations, his insight made the decision easy. The finance team was equally impressive, offering clear, flexible options without pressure.

We already purchased one car from Mazda 112 and came back - lostdecoy

We already purchased one car from Mazda 112 and came back to purchase another due to our prior positive experience. Vinny was great to work with and super patient, always keeping in communication with us while we made our decision as to what would be our vehicle purchase. The best place to go on Long Island if you are looking to get a Mazda!

Burdick Mazda always does a wonderful job when servicing - jonesalex0673

Burdick Mazda always does a wonderful job when servicing my vehicle. Brittnee is always pleasant and helpful!

My issue was resolved very quickly Thank you! - Stacyahanson

My issue was resolved very quickly Thank you! The staff was very nice & knowledgeable! Thank you!

Great dealership! - Marissamanzione

Great dealership! We were immediately assisted by Sharon Hamid when we walked in! She was knowledgeable, friendly and made us feel comfortable in the process. She gave us a great experience and worked with us to get the car I really wanted. I left with a new car and made a friend in the process, Thanks!

Best car buying experience ever. - Bogus_007

Best car buying experience ever. Luis Vargas was a pleasure to work with. Make the whole buying experience actually enjoyable. We were not planning on buying that day, but Luis find us the car we’re looking for and made the whole experience stress free. We’re in and out in less than 2 hours. Everyone we talked to at Palisades Mazda was a pleasure.

I use this location to service my 2021 mazda 3. - seanlee

I use this location to service my 2021 mazda 3. Always fast, courteous and knowledgeable.

A wonderful experience buying my CPO CX30 from Garden - erockbreaks

A wonderful experience buying my CPO CX30 from Garden City Mazda. My salesperson, Anabel Vasquez, was very personable, professional and knowledgeable. I highly recommend Anabel and the whole Garden City staff!

Scott was a great and very professional sales person. - Peter D

Scott was a great and very professional sales person. I will be back for my next car when that time come. Thanks again scott.

Stephen Oddo, the sales rep who worked with me was top - Cornertree@mac.com

Stephen Oddo, the sales rep who worked with me was top notch. A class act

Met with Walter Ponce. Smooth, easy transaction. Walter... - Smithholly3

Met with Walter Ponce. Smooth, easy transaction. Walter was friendly, courteous and followed up with all questions. I love my new Atlas! Highly recommend this dealership.

Excellent Customer Service! - Cindy P.

Thank you to Ide Mazda's sales consultant, Cody Lach, for an exceptionally pleasant experience buying my Mazda6 GT! He found the perfect car to suit me that was well within my price range. Cody and and his team, including Ashley Pierce, Financial Service Manager, made the typically arduous car buying process quick and painless. Cannot express enough how much I appreciate the excellent customer service Ide has provided. Great experience! Love my new car! Thanks again!

What started out as a very good experience has turned... - mbr

What started out as a very good experience has turned very sour. I purchased a CPO Mazda from Matt Maclean sight-unseen based on his description of the vehicle. Overall I am happy with purchase and the entire remote purchase process was very easy. I was told that the less than 3 year old car with 17k miles was in perfect condition without any blemishes and was freshly detailed and waxed by their dealership. I purchased the car for asking price, plus I paid for cost to ship it out of state to my home. When the car arrived, it appeared at first glance to be exactly as described but upon closer inspection, the paint was oxidized and scratched from prior car washes and there was mild curb rash on the right rear wheel. I washed the car and could tell that it had not been waxed in a long time. I also found a 6" scratch in the windshield that is directly in the line of sight of the driver. I called the General Manager, Jesse Cicione, and explained my findings and disappointment that the car was not waxed and detailed as promised. I also told him about the curb rash and scratch in the windshield. His response was that his detail department is the best in Rochester and that I could not be telling the truth about the condition of the car. I had my professional detailer evaluate the car and confirmed that it had likely not been waxed for over 1 year and definitely not in the preceding few months. Fortunately he was able to buff/wax the car, remove the scratches and now it looks like new. The scratch in the windshield is improved with buffing but still present. The curb rash will still need repair. I asked Jesse for reimbursement for the work I had done on the car to bring it to the condition that it was supposed to be when I purchased it. He refused and called me a money grabber. I have purchased several cars sight-unseen in the past and have usually been very happy with the process as long as the vehicle was well represented and all questions about condition were answered honestly. I very specifically asked about the cosmetic integrity of the car and asked for a detailed list of blemishes and was told there were none. Had Jesse just agreed to reimburse me for my cost to detail the car, this would have gone from a 2 star experience to a 4-5 star experience. Unfortunately Mazda of West Ridge and its management do not seem to care about their online customers enough to accurately represent their cars and stand by their promises.

Excellent experience from start to finish. - kittycatmeow

Excellent experience from start to finish. Not only the best Mazda deals in western NY but also, the best Mazda staff from sales to service to management!

I had a great experience with this dealership. - Justingrenon

I had a great experience with this dealership. They were super accomodating. Called about a vehicle I saw online and was assisted by Jessica. She kept an open line of communication with me and promptly answered any question I had and met all of my needs during the process. The finance manager, Gabe, was just as helpful. Even needed some paperwork after I received the vehicle and he sent me everything I needed within a day. I am very grateful for my experience with buying my vehicle through this dealership. Due to a conflicting work schedule they even delivered the car right to my door. Would highly recommend!

We took our Mazda 3 here to have it's 60k mile check... - Winoxingmami

We took our Mazda 3 here to have it's 60k mile check done. We knew a few things would raise there attention but a good test of their service is will they see it and tell us. No they did not. No mention of the battery which could use changing and we've been told this by two other sources, and this was not one. One set of rotors need changing as my other set was replaced a year ago, no mention of this. And my kicker, I changed my oil to synthetic about four years ago and most places ask what type of oil since synthetic is becoming much more common. This place didn't and we failed to let them know (yes we admit failure) the mechanic never noticed and we didn't think about until we got home. I had to return after the holiday to have this changed at my expense because they took no fault. About $200+ later And we got a headache, two oil changes and the coolant flushed (supposedly) do not take your car here!!!

Recently purchased a car! - Ess29

Recently purchased a car! I was assisted by James, outstanding service!! James went above and beyond my expectations and was very good. I will definitely be returning to this location.

Ken got me the exact new car I wanted, and he got it - Tal

Ken got me the exact new car I wanted, and he got it earlier than expected. He was very patient with all my concerns and questions as this was my first keyless entry/ignition car!! Everything was done in advance so the day I went in to pick up the car, I just had to sign a few documents and I was in the drivers seat, literally. I would absolutely recommend this dealer if you're in the market for a Mazda.

i have bought a few vehicles from dealerships and this - miata

i have bought a few vehicles from dealerships and this was the best experience I have had at any dealership by far. They worked with me on every part of the purchase and helped me connect my phone with the car. Sonya and Jennifer took care of everything, thank you guys.